We have already started planning our next vacation to Iberostar Cozumel! We went as a group of 7 people, and requested that the three rooms be close to each other. Our travel agent was unsure that the resort would be able to do that because it's such a busy time of year, but when we arrived, we were all in the same building/hut!
The Pool was amazing- it's divided into 2 sections. One side has volleyball, basketball, and different water activities throughout the day. The swim up bar is accessible from both sides!
The beach is a bit rocky- you need water shoes if you want to walk right in. However, you can use the ladder on the side of the pier- there is sand there. We paid $2 US at the dive shop and were able to rent snorkels and fins. A lot of fish stay under the pier.
Our rooms were great! They were always clean and although the beds were a little bit hard, they were fine. The washrooms looked newly renovated. Again, was very clean. The mini fridge was stocked every other day with water, beer, and different types of pop. Every room has a hammock outside, as well as 2 chairs and a table.
I read that some people complained about the food... I don't know why. The food was amazing. The buffet was different every day. They always had their "staple foods", for example, pizza, burgers, hot dogs, pasta. But they also had themed nights (Mexican, Italian, Oriental). They also allow you to reserve dinner at 2 of the 3 restaurants on site (Mexican, Steak and Rock Cafe).
In the lobby, there were a few representatives, allowing you to book excursions off of the resort. They were very helpful and knew about all of the different excursions that were available. There's lots to do on the resort, but many different excursions off the resort as well!
The staff was fantastic. From the moment we arrived, everyone was very friendly and welcoming. Everyone in the restaurants and buffets were also great; always smiling and making you feel welcome. The "Star Friends" were always interacting with the guests and providing entertainment. They set up different activities throughout the day and performed shows at night. The night shows were always great! Our favourites were the fire show and acrobatic show. They also had Kid's Club during the day, providing different activities for the kids, and a mini disco at night.
This resort was incredible, and we will definitely be staying here again!
- Official Description (provided by the hotel):
- Directly on the beach, in a rocky, coral–filled cove with unspoilt waters. A paradise for diving and snorkelling. Sub-tropical mangrove forest. Bungalows in typical local style. Second-largest reef in the World. ... more less
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- Also Known As:
- Iberostar Cozumel Hotel Cozumel
- Cozumel Iberostar
- Iberostar Cozumel Mexico