My husband, in laws, and I visited the ruins together. My in laws had visited it last year and were amazed at the history so they wanted us to see it. We paid the $8/pp fee and got a tour guide because the guide they had last year gave so much knowledge and made it a way better experience. Our tour guide was HORRIBLE. His name was Alfonso. He hardly spoke any English, he would jump around from story to story without completing his thought so we had no idea what he was talking about. He carried a binder with tons of useless pictures, he'd keep showing us the same ones over and over and they had nothing to do with what we were looking at. He wasn't very knowledgeable which was especially shown when we asked him a question and he replied "look it up on your computer." Then we went to give him the $18 for the tour but all we had was a $20 bill and he didn't have change on him. So he said he'd have $2 waiting for us at the entrance. When we went back to the entrance he had already left and didn't leave our change with anyone so we ended up paying $20 for very poor service!
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