We didn't opt for AI, so for us it was just a hotel.
Pluses: Good location for walking into town. It's just far enough out of the downtown and cruise ship fray to not have really noisy street traffic and activity. The pool area is large and attractive, as is the lobby. Up on the top floor, there are some quiet seating nooks, one of which looked to be a traveler's book exchange shelf--I always like to see that at a hotel. We only ordered drinks once, pina coladas for $3.50 apiece, or so I was told. Area hotels don't have what most people think of as a real beach, but for a Cozumel build-a-beach, it was pretty nice (even if quite a few of the loungers were broken). The snorkeling is very decent, with a little protected area for kids and those not confident to strike out farther. Hurricane Wilma generated a lot of underwater ruuble that, while not as pretty as coral, nevertheless attracts fish and creatures. The rooms had nice marble-tiled showers that were spotless. The room had a safe--I would have preferred an electronic one over the keyed one provided, but it did the trick and was roomy. Housekeeping left flowers every day and generally did a really good job. There were a good amount of pegs and racks for us divers to hang our wet gear. Also for divers, there's a pier for pickup as well as multiple rinse tanks, gear-drying racks and lockers. They currently don't charge a fee to get picked up by someone other than their house operator. There are large water coolers in the halls. And ice machines.
Things I didn't love:
It's a huge hotel and felt pretty impersonal. Our room, which was toward the back of the hotel, could have used a touch of charm. We walked in and were greeted by a smallish room with two beds (full-size, I think), covered in nothing but a sheet, two foam pillows and one tiny throw pillow. Not that I'm a fan of the big polyester bedspread that so many mid-tier hotels use, but this looked pretty austere. Not much in the way of wall art or anything really attractive in there. Two thin, institutional-looking blankets in the closet in case we got cool at night. Beyond the beds, there was a small table with two little chairs. The balcony (ours appeared to be one of the smaller ones) had two plastic chairs and a small plastic end-table thing. Because of the way our balcony was situated, we never got any sun. Shady balconies might be great for some people, but they're not good for drying dive gear and bathing suits. People might want to take balcony location into consideration for room requests. No screens on our patio door, so we accidentally let in a few mosquitoes while trying to get fresh air in the room. Since we had a pool-facing room, we could hear all the dance lessons, bingo sessions, etc., many of which were conducted with the aid of a microphone or loudspeaker. It didn't go late, but I like things a little quieter.
Overall, it suited our needs. It wasn't love, but it was okay.
- Official Description (provided by the hotel):
- This gorgeous resort is one mile away from the newly renovated center square with shopping, local restaurants and bars, and just minutes from the colorful and abundant coral reefs that have made Cozumel one of the world's top snorkeling and diving destinations. The largest swimming pool in town with two diferent meal plan options: All inclusive and European plan. 180 newly remodeled air conditioned rooms in 3 story buildings, including 6 superior rooms with jacuzzi and 1 two bedrooms Master Suite, all with screen tv, Wi-Fi free access, direct dial, touch tone telephones, bottle of water on arrival, radio alarm clock, safety deposit box, iron-ironing board, hair dryer and toiletres, adjoining rooms availables. the 180 rooms are non smoking. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Cozumel Cozumel
- Hotel Cozumel Resort
- Cozumel Resort