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Hotel Cozumel and Resort
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Reviews (1,909)
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All reviewsdive paradiseunderground tunneldive shopall inclusive packagedive lockersbeach areabeach clubdive tripall inclusive planhuge poolrinse tanksclose to townbuffet stylefajitasfishocean sidedive operator
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993 - 998 of 1,909 reviews
Reviewed September 28, 2012

I just returned from my fifth trip to hotel cozumel this year. As always great people and good food. There is always someone there to cook up fresh omelettes in the morning and at the grill in the afternoons. i wasn't able to dive as much this trip for medical reasons so i spent more time than usual at the hotel. Fernando at the bellhop stand and hector at the front desk were great as always. If your looking for a great place at a great price here it is. Will be back in november.

  • Stayed: September 2012, traveled with friends
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2  Thank okdiverokc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2012

Been diving in Cozumel for about 12 years now. Stayed in Villas, Downtown Hotels, All Inclusivies, and boutiques. Hotel Cozumel is the perfect blend for me. Clean, Spacious, Nice Architecture, not to mention a huge pool. Staff is friendly, offering you everything you could need or want without being pushy. Will definetly be back for diving, the underground tunnel to the pier every morning is great. Of course the buffett style food is not for everyone, but we found that the hotel is the perfect distance to walk home to after a filling meal at one of Cozumels many great restaurants!

  • Stayed: September 2012, traveled as a couple
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1  Thank Kyle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2012

After several stays at El Cozumeleno on Cozumel, we tried another resort. We were traveling with friends, many of which were divers. This was their favorite place, so we gave it a chance. We encountered a small problem at check in but it was rectified quickly. Our room, though small, was great. We had a great view of the large pool. The staff was great and the facilities were kept very clean. We left a cursory tip for the maid and our room was kept immaculate. The food was on the whole about average for AI. The breakfast was the best, serving omelets or eggs any way you wanted. Drinks were plentiful with several US liquors and some good wines. Probably won't try this one again.

Room Tip: Not sure on this one. I sent a request through the booking agent, but it did not transferred completely to the hotel.
  • Stayed: September 2012, traveled as a couple
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1  Thank dirtroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2012

This is our 10th time at this hotel, but the first time that we bring family. My husband and I are divers and just enjoy the location and the flexibility that this hotel provides to all its guests. This is the first time that other family members have joined us, and we were not sure what to expect. Ages ranged from 27 to 81 years old-- and our niece was 6 months pregnant!! Everyone had a TERRIFIC time!!
Breakfast was a hit! We just love those omelets. Even those who didn't usually eat breakfast got up to join the group. Lunch was usually eaten at the pool snack bar. Love those taquitos (fish, beef, and chicken) All were delish!! We also loved the fresh pico de gallo salsa, the guacamole, and the nachos topped with jalapenos! A few of us also would go over to the beach restaurant and check out the soup of the day! All the cream soups were excellent! Dinner was pretty good too. Even the picky eaters of the group found something they liked from the buffet line. Don't forget to get the ice cream. Yummy! As for drinks, most of us are beer drinkers and we really enjoyed XX draft beer. When we were at the pool, waiters never let our glass go dry! Even though some of us were hydrating with water, the friendly waiters would pass by and fill up! Thank you guys:) We stopped a few times at the bar too. Tried other drinks like pina coladas or just scotch on the rocks. Again everything was great! The bartenders were always ready to serve:)
We also enjoyed the entertainment. The staff puts in a lot of hard work and time into their shows. They do a fantastic job! They coordinate different activities during the day like snorkeling lessons, dance (salsa) classes, water aerobics; very few people take advantage of these. One of our family members took a snorkeling lesson and had a private session. She never had done this, but loved the experience! We were happy to see that, being that we love the Cozumel waters! Our nighttime entertainment included Trivia night, Mexican night, Caribbean night and karaoke night. Trivia night was a blast! We had 3 winners from our party! Mexican night we had a runner up and on Caribbean night we had our pregnant niece and her husband win the dance contest! I'm sorry more people don't participate since you can really have a fun time. Karaoke night was very entertaining. There was a woman from New York and she had a beautiful voice. Of course our singers included my nephew and his wife and they did an awesome job of "La Vida Loca":) We feel the entertainment staff doesn’t always get the appreciation they deserve.
As for the rooms, we all found them to be comfortable and very clean. Yes, the beds are firm, but my sleep was great. The AC was nice and cold in everybody’s room. We did have a problem in our room where the AC froze, but they moved us into another room.
Hotel Cozumel Resort does not necessarily have the most elegant or largest accommodations. However, for those of us that have stayed here over the years, it offers a very appealing place to stay. It is a friendly and cozy environment with great staff which made our stay very memorable and enjoyable! Thank you to all the staff at Hotel Cozumel & Resort!!!

  • Stayed: October 2011, traveled with family
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7  Thank EdandGerry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2012

Date of trip - Aug 25 - Sept 1 2012
Hotel Cozumel and Resort is an average resort. I stayed at this resort 5 years ago and not much has changed. The rooms are clean but could stand to be updated. The food is poor at best. The staff was very friendly and helpful but the resort itself needs to be overhauled. \
This resort uses Dive Paradise as their dive operator. I will never use this company again. Please refer to Trip Advisor Dive Paradise for my review.

Find somewhere else to stay. This resort is not worth the money.

  • Stayed: August 2012, traveled as a couple
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1  Thank Cheryl W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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