I think TripAdvisor members at this point are intelligent enough to realize the difference between a luxury and budget resort. The Hotel Cozumel of course falls into the latter category. Given the good price we got through VacationsToGo, I feel it was a most excellent value.
- The pool is amazing. My kids may have developed gills with so much time spent in the water. Each morning there were at least two employees busy cleaning it, and the hotel obviously takes pride in this aspect of the facility.
- The daily activities, while simple, were enjoyed thoroughly by the children. Some examples are a darts tournament, bocce balls, ping pong, and pool volleyball (I got involved in this)
- The all-inclusive option is definitely worthwhile. While the food is nothing to write home about, it always seemed relatively fresh at meal times, and elements of it changed day-to-day. In the morning there's an omelet station where you can select your ingredients. One evening we had live entertainment as well.
- This resort is not beachfront, but there's a tunnel under the street so you can walk to the beach area safely. On that side there's a bar and a location to eat lunch. It is always well kept.
- It's well known that you don't drink the tap water in Mexico. In the hallways outside the rooms are purified water stations where you can fill up your bottles; they give you one in your room when you first check in. We kept refilling it all week and never were short of drinking water.
- The beds were comfortable; even the rollaway bed that my son used was nice.
- The all-inclusive package includes alcoholic beverages. I'm not a drinker by any stretch, but my wife and I enjoyed our banana coladas and daquiris every day. I was told the beer wasn't too bad either. It's a nice change-up from these places that want to charge you $8 for a mixed drink.
- I think this is an excellent location. You can easily walk to into the main part of San Miguel.
The Not-So-Good (Hotel Cozumel, please take these as my suggestion box entries for an otherwise great stay!)
- Don't plan on using the Internet in any reliable fashion. Early in the morning and late at night it seems to work OK but sporadically. There are periods during the day that it doesn't work at all; you can connect just fine to the WiFi signal, but no data gets through. I'm not sure if this is an island-wide problem or just here.
- The pillows in our rooms were the worst I've ever experienced in a hotel. Besides being very small (not a big deal), they were all extraordinarily lumpy...almost as if they were made by tearing up pieces of foam and stuffing them in. I considered going out to the local superstore and buying a pillow just for the remaining 4 nights.
- This is not a big deal for most people, but they do not start serving dinner until 6:30PM. Many families with small children like mine, as well as the elderly set, like to eat earlier. 5:30 or 6PM would have been nice.
- There's a dive shop on site that lets you sign out "free" snorkel equipment. For this reason my family did not bring our own equipment. However, when we went to take an excursion to nearby Chankanaab park, we were told we couldn't take the snorkel equipment off site without paying an $8 per set "rental feel". Very disappointing; Hotel Cozumel should be more specific in saying that the free loaner equipment is only for use on site.
My family and I had a GREAT time here overall, and would definitely stay again. Thanks Hotel Cozumel!!
- Official Description (provided by the hotel):
- This gorgeous resort is one mile away from the newly renovated center square with shopping, local restaurants and bars, and just minutes from the colorful and abundant coral reefs that have made Cozumel one of the world's top snorkeling and diving destinations. The largest swimming pool in town with two diferent meal plan options: All inclusive and European plan. 180 newly remodeled air conditioned rooms in 3 story buildings, including 6 superior rooms with jacuzzi and 1 two bedrooms Master Suite, all with screen tv, Wi-Fi free access, direct dial, touch tone telephones, bottle of water on arrival, radio alarm clock, safety deposit box, iron-ironing board, hair dryer and toiletres, adjoining rooms availables. the 180 rooms are non smoking. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Cozumel Cozumel
- Hotel Cozumel Resort
- Cozumel Resort