If you are value conscious and get this hotel at a much better rate than others you are likely to find it a very good value like I did. I felt the hotel, public areas, pool, rooms, beach and restaurants weer very clean and well kept. You can opt for all inclusive or not - if you get the all inclusive for $35 per person or less you will probably also feel that is a good value. I see some complaints about watered down drinks - come on - all bartenders in Mexico know what double is - or if you're that big on lots of alcohol they will be glad to pour you straight up tequila shots. The drinks will be a great deal unless you are spoiled by and expecting only specific brand name liquors or fancy wines.
The all inclusive food was fine for an inexpensive resort - buffet style for all meals. For breakfast there is an omelet chef, plenty of breads, cereal, fruit(the watermelon always seemed perfect) breads and toast as well as Mexican specialties. At dinner there was always one good chef station meat - fish, pork, turkey etc and a decent variety of other foods. There was always a nice fish selection. I especially liked some of the soups the chef prepared for lunch - Pork and bean was my favorite and I recall a delicious chicken vegetable. The buffet by the beach where lunch was served always had a taco station which varied each day - fish tacos, pork tacos, etc and those were always great fare. I have liked other, but more expensive all inclusives a lot more but the standard all inclusive here is typical or better than the usual in this area.
Or go without the all inclusive - there are plenty of dining and drinking option nearby or buy and drink your own.
If you can't walk 10-15 minutes one way at a normal pace taking in all the Cozumel differences and sights - then you can say this hotel is not near anything. It is at the edge of town. Complaining reviewers must be wimps who think near by means right next door for everything. Places like Carlos and Charlies, and Senor Frogs, plus one of the nicest downtown malls are just 10-15 minutes walk down the main highway, and there is not any safer place night or day in Mexico that Cozumel. Ride the bikes they have if you want an easy 5 minute ride to anything.
What is with the complaints about not being on the beach - the beach front is very scenic, quiet and there are always plenty of loungers available - no having to run out and save chairs. The main resort side of Cozumel is mostly rocky(coral). This resort like others in the area has also multiple very nice tile steps and ladders to let you in and out, plus a nice little area filled with sand and protected from the waves for wading, splashing. The coral shoreline by the resort drops off about 15 feet to the bottom and offers a beautiful variety of colorful fish along the wall for east fun snorkeling in crystal clear water. The water front is also very busy with divers all day long coming and going, taking classes and you can watch their light underwater as there are frequently night dives from the resort waterfront. In this part of Cozumel the highway runs close to the road - it is normal to have a tunnel or street crossing to get to your hotel's beach. If you want a busy, noisy with entertainment beach scene and lots of sand then Hotel Cozumel and probably most of Cozumel is not the right choice for you.
The hotel provides typical entertainment - pool volley ball and activities team, bicycles, water sports and tours, but it doesn't blast you with music in any area, lie some resorts. For early dives - usually 8:30 AM myself and others may not stay up late, The resort provides typical night shows by groups that probably perform at various hotels in the area on alternating nights but they also kept the entertainment to an early and short schedule - usually 8:45 until about 9:30 an then it was quiet time.
I feel the hotel photos are very accurate - they should try to get a few more photos that accent their beach front qualities.
When I was there most of the American tourists, like myself weer divers - this resort draws lots of divers. They know it is a great value plus the resort allows most local shops to pick up and drop off divers at their dock. If you prefer you can use the on-site Dive Paradise with large or small boats. I prefer a small operator called Scuba Mau that goes in small boats and picked me up at dropped me off at the Hotel Cozumel dock each day.
I am not making a stand for saying this is a perfect hotel but it was a very good value for me and I got it at an exceptionally good rate. It was clean, good friendly service and as good or better than I expected from some of the bad reviews. If you are spoiled by brand new hotels, first class service, and paying a lot then this place is probably not for you. Most of the complaints I have no idea what they were expecting - this is a very nice Cozumel value resort with a nice waterfront and also great for divers. It is not a party place.
I was there with some other recent reviewers when the hot water was off for a few days. Sorry stuff breaks at all resorts world wide and Mexico certainly has more than it's share of that. I have been at fancier, more expensive resorts I liked more but elevators that broke down, when I was on the top floor, or hot water that took a full 5 minutes to get warm...once they got the hot water fixed at Hotel Cozumel it was very hot and came through very quickly at least in my room. The air conditioner worked great as well as everything in my room. The few days of hot water problems is the only thing I recall not working or obviossly needing repair at Hotel Cozumel.
You're welcome to contact me if you think I can be of help with more details or helping you decide if this resort would fit you.
- Official Description (provided by the hotel):
- This gorgeous resort is one mile away from the newly renovated center square with shopping, local restaurants and bars, and just minutes from the colorful and abundant coral reefs that have made Cozumel one of the world's top snorkeling and diving destinations. The largest swimming pool in town with two diferent meal plan options: All inclusive and European plan. 180 newly remodeled air conditioned rooms in 3 story buildings, including 6 superior rooms with jacuzzi and 1 two bedrooms Master Suite, all with screen tv, Wi-Fi free access, direct dial, touch tone telephones, bottle of water on arrival, radio alarm clock, safety deposit box, iron-ironing board, hair dryer and toiletres, adjoining rooms availables. the 180 rooms are non smoking. ... more less
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- Also Known As:
- Hotel Cozumel Cozumel
- Hotel Cozumel Resort
- Cozumel Resort