What a pleasant surprise it was to stay at the Casa Del Mar. My overall enjoyment far outweighed the few inconveniences. The staff was wonderful. Treat people with respect and a friendly smile, and they do bend over backward to accommadate your needs at the Casa del Mar. A special thanks to Aisela for keeping my room clean and making the cute animals out of towels. This place is fairly small, but the grounds are beautifully kept. Considering the massive destruction from Hurricane Wilma last fall, they have the garden in very good shape. If you are planning on hanging out at the beach in front of the hotel, well, it's gone temporarily. They do have a beach where they will transport you to and pick you up.
There is a lot of reconstruction occurring; it was also sad to see the jungle's trees stripped of leaves. The Cozumel people I spoke with said it was hard, but everything will be alright again. You can't live there and not expect the storms. I really admire their efforts.
This being a dive trip for my group, we were booked into standard rooms. I upgraded mine to have a balcony where I could hang out the wet gear to dry. I'd stayed in the standard for a few days, but I also like a place to sit outside. Otherwise, it is difficult to get stuff to dry. They do not have a place to hang wet dive gear in the room, and have only a sprayer hose to rinse off equipment; no dunk tank.
No buffets here. We were on the Full American Plan. The menu items were outstanding and service was friendly and prompt. I've been at several of the other (more expensive) hotels on Cozumel and thought the people were too overworked to provide good service, thus rushing so much you almost have your food thrown at you. Make sure you sit under the fans; it keeps flies away. For breakfast, they do have a fruit, juice and cereal bar and if you ask for decaf coffee, they provide the Nescafe instant. Some places say they don't have any.
We all were surprised at how delicious the bar drinks were. Their bartender was wonderful. Mexican beer was plentiful, pina coladas and margaritas. I also ordered a Mai Tai, and having lived in Hawaii, I thought it was a good one. We also ordered lots of bottled water from the bar.
A couple of things I wish they did have were an elevator (they have 3 floors) and a ramp down to the street. If you have heavy dive equiment and a roller bag, it makes it a little difficult (I'm not exactly a young, or even a semi-young pup). They do have safes, but my particular rooms didn't have them. They have a bank of safes in the lobby for free.
Think I'll be going back there next year. Met some super folks from Ft. Worth, TX, who love diving and the Casa Del Mar is the only hotel they stay in every trip.
- Official Description (provided by the hotel):
- Hotel Casa del Mar Cozumel is a charming Mexican hideaway facing the magnificent Caribbean Sea. Situated across the main boulevard with 98 comfortable rooms and eight recently restored Deluxe Cabanas, the property is surrounded by beautiful and exotic garden area with a Mexican town feeling. Casa del Mar Cozumel is located two and a half miles south of downtown, less than five minutes away from the famous "Paraiso" reef. Our hotel is ideal for vacation, business, honeymooners and divers. ... more less
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- Also Known As:
- Casa Del Mar Hotel Cozumel
- Casa Del Mar Cozumel
- Casa Del Mar Resort Cozumel