I am leaving this resort tomorrow, but will return here for my next vacation to Cozumel. The resort is clean, the pools are great, the ocean view is awesome, the employees are kind and efficient, and the drinks are great. Having said the positives, there are some areas of improvement for this resort. The air conditioning in the entire resort is faulty. We bought our own fan on day 2 after having our air worked on twice. We were vacationing with three other couples and all but one of our rooms had air conditioning issues. There is no air in the common areas, and even the reservation restaurant is hot. Secondly, the food is marginal. You will not starve, as there is always something to eat, but the food is not great. There are also some sanitation issues in the buffet (birds, food temperature, use of hands by employees.). We found making reservations for dinner to be our best option. The food there was usually very good.
Overall, we had a great time, and we would return! We mainly hope the air conditioning issues are resolved.
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- Also Known As:
- El Cozumeleno Beach Hotel Cozumel
- El Cozumeleno Beach Cozumel
- El Cozumeleno Cozumel