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“Beautiful Resort”

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El Cozumeleno Beach Resort
Ranked #24 of 52 Hotels in Cozumel
Oregon
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Beautiful Resort”
Reviewed November 17, 2013

Had we not had monsoon rains during most of our stay, it would have been a much better vacation, but the rain and the poor snorkeling due to the freshwater run-off into the area out front had nothing to do with the resort. In fact, El Cozumeleno has actually built 2 piers to help prevent water turbidity from this and the Melia just north had no good snorkeling while we were there. Had we had not had storms, I think the snorkeling would have been some of the best on the island.
The staff here are exceptional and worked so hard during this adverse weather to try to make everyone happy and keep everything working.
The room and grounds are beautiful. I did not realize we would not have a coffee maker or fridge in the room until we got there. For extra $$, that is available.
The food is good, very good at the restaurant which requires reservations.
The bed was comfortable, the shower large with hot water. Our room view was fantastic. One last tip, bring Deet insect spray if you come in the rainy season.

  • Stayed November 2013, traveled as a couple
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Helpful?
1 Thank pcmcbride1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5,532 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (1,590)
Date | Rating
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English first
Colorado Springs, Colorado
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 15, 2013

Great location for snorkeling and distance from airport. We rented a car and explored the island. There are great public beaches to the south for swimming. Will go back again. The island was has low sales pressure so you are not pestered.

  • Stayed November 2013, traveled with family
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Helpful?
3 Thank Jason S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milford, Ohio, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 10, 2013

We arrived after monsoon type rainstorms. It took us 2 cab rides to get there because the water on the road was too deep for the first cab to go through. I only mention this because we were not sure what the property would be like after such downpours. We were so impressed. Our room was beautiful, the grounds, pools, restaurants were all very clean. The staff were all wonderful. Food was good. Drinks were good. We enjoyed the snorkeling right off the beach in front of the resort. We would definitely stay at El Cozumeleno again.

  • Stayed November 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank Sandy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukie, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 7, 2013

We stayed at the resort and had a wonderful time. This was our first time ever out of the USA, the employees were all wonderful. Very clean room, nice setting and perfect location. We had a great time snorkeling outside the resort. The food was good, drinks were good and the entertainment was great. We will be back for sure. You should bring lots of 1 dollar bills to tip the great staff because they work so hard to keep you happy. Dinner in the restaurant was very good, we loved the mash potatoes!

Room Tip: Bring a garment bag to help keep your clothes dry very humid in the fall.
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  • Stayed October 2013, traveled as a couple
    • Value
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Helpful?
1 Thank jmdionne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 5, 2013

Let me start off by saying this is not a 5 star resort- if you are looking for luxurious accommodations this probably isn't the place for you. The longer we stayed the more we loved the place- we had a great experience and would definitely return. The food is pretty good- authentic Mexican, and they offered a variety of other options. I'm gluten free and they were knowledgeable and accommodating with this. I got a terrible cheap tequila headache the first day, but then realized we could ask for top shelf liquor and doubles and the drinks were much better after that. The staff was amazing- fantastic customer service and they bend over backwards to make sure you're having a good time. The rooms and the grounds are very clean and well-maintained. The rooms are basic, but spacious and clean. TV was small and had mostly Spanish channels, but we didn't travel out of the country to watch TV so that didn't bother us. The ocean view from the room stunning!!! Spacious balconies with beautiful views! The only complaint was that we really wanted to keep the door open, especially at night, to hear the sound of the ocean and feel the tropical breeze. However, there are no screen doors, so I ended up with 30+ bug bites and didn't open the door after that. :( Also, the hammocks on the beach are a great idea, but for some reason are not comfortable at all so we didn't use them or see anyone else in them. The beach isn't huge but the water is beautiful and clear with great snorkeling and chairs/umbrellas and drink service. The place was also not crowded, which was a plus for us. We didn't have to fight for chairs, listen to kids, or loud drunks like at some of the big resorts.

Overall we had a great experience and thought the place was great value for the money-especially for the gorgeous ocean view!

  • Stayed October 2013, traveled as a couple
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Helpful?
1 Thank MisPas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herndon, Virginia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 5, 2013

Our family of three stayed at this resort in Dec 2012. 7 day stay. We loved it. All rooms face the ocean. The staff are super nice and the food especially the breakfast was excellent. You cannot go wrong with this warm and friendly resort. We booked thru Costco and got a great deal.

  • Stayed December 2012, traveled with family
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Helpful?
1 Thank VRGanesh59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Washington
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 3, 2013

This is our third visit to El Cozumeleno and we couldn't be happier. The staff there is amazing. They do everything they can to make sure your stay is comfortable and enjoyable.
The snorkeling is fantastic and you will see tons of fish, eels, rays and if you're lucky squid.

Room Tip: request a room toward the ends of the south tower, either side. The elevators are in the middle as a...
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  • Stayed October 2013, traveled with friends
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Helpful?
Thank Roddy583
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about El Cozumeleno Beach Resort

Property: El Cozumeleno Beach Resort
Address: Playa Santa Pilar Km 4.5, Cozumel 77600, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Spa Hotel in Cozumel
#13 Top resorts Hotel in Cozumel
#15 On the Beach Hotel in Cozumel
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — El Cozumeleno Beach Resort 3.5*
Number of rooms: 251
Reservation Options:
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Also Known As:
El Cozumeleno Beach Hotel Cozumel
El Cozumeleno Beach Cozumel
El Cozumeleno Cozumel

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