My husband and I just spent a week at Cozumel Palace. The staff is unbelievable. They are so attentive, friendly and genuinely concerned about the guests' happiness. I tried to keep track of the names of the most perfect employees, but the list was endless. I can only hope that the resort adequately compensates their employees, because they make the resort what it is.
The setting is beautiful. The location is perfect. The building itself is beautiful. I had read some reviews stating that it could have been cleaner. Not true. It's not a new building, but it is very clean. Every surface of the resort is cleaned every day. Floors bleached, etc. The food is excellent. The snorkling at the resort was as good as the snorkling we did on excursions. After check-out, as we were waiting for our taxi to take us to the airport, the housekeeper in our room, called the front desk because she had found my earrings. She brought them down to me, and I tried to tip her for being so honest and literally running them downstairs. She refused the tip, and gave me a hug. To the owners of Cozumel Palace......Please pay those employees well. They are the best !!!!!!
- Official Description (provided by the hotel):
- Not too long ago, Cozumel Island was revealed to the world with all its charm. Now adventure travelers, divers and nature lovers are discovering the all-inclusive, luxurious Cozumel Palace, the stunning resort bathed by the blue waters of the Caribbean Sea. Experience the true meaning of luxury and fun. Enjoy the amenities and attention to detail from the moment you arrive. Our Cozumel Palace will take your breath away! Ideal for families, couples and adventure travelers who love diving and snorkeling. ... more less
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- Also Known As:
- Cozumel Palace Hotel Cozumel
- Palace Hotel Cozumel
- Plaza Las Glorias Cozumel
- Palace Cozumel
- Cozumel Palace Resort