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All reviews cooking class mexican cuisine chef luis obstacle course plantains cruise ship an excursion an appetizer day pass older kids lunch buffet free drinks beach chairs beautiful beach fish royal caribbean water toys
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Reviewed yesterday via mobile

We bought the all inclusive tickets which included round trip transportation, park entry, buffet, and drinks. We got a locker for 8 USD which 4 USD was refundable upon returning the key.

Once you take the ferry just follow the crowd and look for the playa mia booth. I highly suggest the jungle gym. We had a fun time out there. We also enjoyed the water bike.

The food is an ok buffet. Nothing crazy good, but no complaints. The drinks i think are a little weak but that is for safety reasons.

There is also a pool and kid park with slides that are fun too.

All in all, highly suggest this place.

Thank 332jeremyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 5 days ago via mobile

Great place to take the family for some fun in the sun. They have a number of boats you can take out and use. There is a few floating slides, obstacles to climb on. There is also a fun pool area for kids.

Thank N6259EEedwardc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Playa Mia C, Director de Relaciones con Clientes at Playa Mia Grand Beach Park, responded to this reviewResponded 4 days ago

Dear N6259EEedwardc

We are so glad to know that you really had a pleasant time with us. We appreciate your preference and will be looking forward to seeing you again. Please, let us know when you are coming back and if we can help you with anything you need. We send you a warm greeting and hope you are having a wonderful day.

Cordially, Playa Mia.

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Reviewed 1 week ago via mobile

First and last time visitors to playa Mia in Cozumel Mexico.

The buffet was minimal, it did not even include quesso or hamburger meat for tacos, did not include burrito or taco shells, it was the barest of bare bones buffet.

The wait staff was gathered in groups of two or three during the five hours we were there, congregating with each other and barely finding the energy to visit a guest or guests table to provide service.

We were approached only one time during our five hour visit to Playa Mayer and that was as we were sitting at the table under the large tent preparing to leave. I told the waiter that he was the only wait staff that approach this in the five hours we were there and he just thanked us and left.

The facility is very nice, the pools are very nice, the large tent is nice, everything was clean, there are lockers available for an eight dollar upfront charge with four dollars refund when you return the key.

The only item of abundance at playa Mia more chairs, there was not abundant service, there was not abundant food, there were a bunch of vacancies in all the chairs.

I would be deeply deeply concerned if I owned playa mia looking out and seeing five crew ships in Cozumel and an almost empty facility. I do not know how many guest were there but there was abundant wait staff if they would just stop congregating and provide a service.

Your experience maybe different than ours, we have always visited Mr. Santos and found a completely different a more positive enjoyable experience.

Thank ta563
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Playa Mia C, Director de Relaciones con Clientes at Playa Mia Grand Beach Park, responded to this reviewResponded 1 week ago


Dear ta563

On behalf of Playa Mia, we want to thank you for letting us be part of your vacation, and above all, for taking the time to write your review and give us a rating. There is no doubt that every point you mention is of the utmost importance to improve the quality of our services and facilities. We hope you are having an excellent day, and we send you a warm greeting.

Cordially, Playa Mia.

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Reviewed 2 weeks ago

We loved everything from the beach, to the buffet, to all the amenities and extra services that they offered us. The place was sparkling clean at the service was exquisite. As full as it was, we did not feel crowded or unattended. It was a great choice. Can not wait to go back!!!!

Thank carolmL1184JZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Playa Mia C, Director de Relaciones con Clientes at Playa Mia Grand Beach Park, responded to this reviewResponded 2 weeks ago

Dear Carol M

We are so glad to know that you really had a pleasant time with us. We appreciate your preference and will be looking forward to seeing you again. Please, let us know when you are coming back and if we can help you with anything you need. We send you a warm greeting and hope you are having a wonderful day.

Cordially, Playa Mia.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

Our best tour was this one. We had so much fun and the crew was unbelievable. We could have not had a better time. The weather on Wednesday, October 24, 2018, was perfect and playa Cielo was stunning! If you want to have a great time, this is a must!

Thank carolmL1184JZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Playa Mia C, Director de Relaciones con Clientes at Playa Mia Grand Beach Park, responded to this reviewResponded 2 weeks ago


Dear Carol M

We thank you for giving us the opportunity to be your host on your vacation. It fills us with joy to know that you had a truly pleasant and unforgettable moment with us. We will let everyone know that you were very pleased with the service of warmth and kindness that was provided. There is no doubt that your comments motivate us to continue working and to improve both our facilities and our services. We look forward to having the pleasure of having you back enjoying your vacations with us and exceeding your expectations once again. Receive a warm greeting.

Cordially, Playa Mia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

Beautiful beach like a picture.the sand is very soft.the water is in beautiful colour green and blue.alot of seats.and a place to drink soft and alcohol drinks.

Thank GlobeTrotting653099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Playa Mia C, Director de Relaciones con Clientes at Playa Mia Grand Beach Park, responded to this reviewResponded 2 weeks ago

Dear GlobeTrotting653099

It is so good to know that you liked our place. We want to thank you for giving us the opportunity to be your host to spend your day in Cozumel. We reiterate our sincere thanks for taking the time to give us a grade, based on it we will continue working to provide a quality service. Receive a warm greeting.

Cordially, Playa Mía.

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Reviewed 2 weeks ago

We were sailing Royal Caribbean and this was our first time visiting Playa Mia after more than a dozen trips to Cozumel. There were 7 of us including a 1 1/2 and 3 1/2 year old. It wasnt as crowded as I was expecting it to be. The kids loved the splash pad, the water was a little deep for the 1 1/2 yr old but she was able to manage with some help. The bigger kids 25 - 31, loved the water slides that were near the splash pad area. We bought some of the passes that included food/drinks and some that just included food. The food was good, a great selection in my opinion but the drinks were watered down in the guys' opinions. The beach are was a little crowded fro me but we didn't spend much time there. The older kids did enjoy using the water toys for a little while. Personally, if we were without kids I probably wouldn't go back but it was a nice change from our normal.

1  Thank David-Lori-89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Playa Mia C, Director de Relaciones con Clientes at Playa Mia Grand Beach Park, responded to this reviewResponded 2 weeks ago

Dear David-Lori-89

We are very happy to know that you had a pleasant time at our facilities. We thank you for the time it took to write this review about your experience at Playa Mia, it is of great help to continue improving our services and facilities. We hope to have your future visit and thus be able to meet all your expectations and that you take an excellent memory of us. We send you a warm greeting, and we wish you an excellent day.

Cordially, Playa Mia.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

We booked this excursion through Shore Trips. We learned to make salsa and we learned to dance the salsa. Moises was our chef, Omar was our dance instructor. Manuel was our bartender and Mari (Mary) was our photographer. They were AMAZING. I had Tamarind margaritas, which I had never had before, and they were so great! Our cooking instructor was top notch and very entertaining. Our dance instructor was patient and did a great job! Everyone in our group was actually doing the salsa very well after our lesson. I would DEFINITELY recommend this to anyone. It made our top 5 list of excursions and our family cruises a lot!

Thank Freedom614317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Playa Mia C, Director de Relaciones con Clientes at Playa Mia Grand Beach Park, responded to this reviewResponded 2 weeks ago

Dear Freedom614317

We thank you for giving us the opportunity to be your host on your vacation. It fills us with joy to know that you had a truly pleasant and unforgettable moment with us. We will let Moises, Omar, Manuel, and Mary know that you were very pleased with the service of warmth and kindness that was provided. There is no doubt that your comments motivate us to continue working and to improve both our facilities and our services. We look forward to having the pleasure of having you back enjoying your vacations with us and exceeding your expectations once again. Receive a warm greeting.

Cordially, Playa Mia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

MY large family of 7 spent the day at Playa Mia during our Cozumel cruise port and we couldn't be happier with our choice. We purchased the all day full lunch AND drinks pass.
As soon as we arrived, a waiter ran up and found us chairs, got us drinks and provided information about the park. It just so happened that as soon as we set our things down, a monsoon storm rolled in and everyone ran to the food pavilion. We were greeted again, and the staff kept the food and drinks coming while we waited for the rain to stop. The food was really delicious! Choices for adults AND children (they had chicken nuggets, mac and cheese, fries for the kids, etc). Amazing salsa and fajitas as well.

After the rain stopped we headed to the kiddie water park, where our 5, 6 and 7 year old children had a blast. Perfect for 2-9 year old children. The adults liked the larger slides as well. I can't wait to come back on a sunny day, the next cruise we take or next time we stop in Cozumel!

1  Thank jenny8117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Playa Mia C, Director de Relaciones con Clientes at Playa Mia Grand Beach Park, responded to this reviewResponded 3 weeks ago

Dear jenny8117

We thank you for giving us the opportunity to be your host on your vacation it fills us with joy to know that you and everyone had a pleasant time. Your comments motivate us to continue working and, to improve, both our facilities and services. We look forward to having the pleasure of having you back enjoying your vacations with us and exceeding your expectations once again. Receive a warm greeting.

Cordially, Playa Mia.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

The day was very fun. The grand beach park was cool. The lunch buffet was just ok. My only complaint is that they claimed the area we’d be snorkeling in was one of the biggest most beautiful coral reefs in the world and it was really boring. Nothing special in comparison to Hawaii or Bahamas. The second place we snorkeled was supposed to be a big starfish breeding area and there was nothing but sand. There was nothing to even look at. Overall a fun day but the snorkeling was bogus.

Thank evanstokyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Playa Mia C, Director de Relaciones con Clientes at Playa Mia Grand Beach Park, responded to this reviewResponded 3 weeks ago

Dear evanstokyo

We are very happy to know that you had fun. We thank you for the time it took to write this review about your experience with us. It is of great help to continue improving our services and facilities. We hope to have your future visit and thus be able to meet all your expectations and that you take an excellent memory of us. We send you a warm greeting, and we wish you an excellent day.

Cordially, Playa Mia.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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