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“Fabulous Food in a Mexican Setting, service sucked!”
Review of Palmeras

Palmeras
Ranked #31 of 380 Restaurants in Cozumel
Certificate of Excellence
Price range: $10 - $25
Cuisines: Mexican, International
More restaurant details
Restaurant details
Good for: Large groups, Families with children
Dining options: Dinner, Breakfast, Late Night, Lunch, Outdoor Seating
Baie Verte, Canada
Level 5 Contributor
51 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Fabulous Food in a Mexican Setting, service sucked!”
Reviewed September 6, 2013

We went to Palmeras on the suggestion of a Royal Caribbean Shopping Guide. We really enjoyed the atmosphere. We sat right near a window which gave us an awesome view of the harbour front and the busy street. We decided to share a Mexican Sampler, which I think maybe upset our waiter, because he paid very little attention to us, and a couple times our glasses emptied and we had to wait a LONG time to get them filled. It was busy, but not to the point that we deserved to be ignored like we were.

There was a Mariachi Band on site which came to our table and asked if we wanted them to play. If you say yes you are expected to tip them. However, if you don't invite them to your table, they will more than likely end up nearby you and you will still get the experience.

The food was DELICIOUS and AWESOME! If we ever go to Cozumel again, we will likely make Palmeras a stop, but we sure hope the service is better!

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank GregCrystal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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924 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Czech first
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English first
CArtersville, Georgia
Level 6 Contributor
224 reviews
148 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
“Absolutely a MUST if you visit Cozumel MX”
Reviewed September 3, 2013

Was a little skeptical over eating in mexico, usually go back to ship, but we had hear this place was very good, Well, IT IS!!! the waiters are so wonderful, very hospitable, the music, authentic mexican fare and the total experience of visiting Mexico is here!!! Food Great!!!

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Suzanne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missouri City, Texas
Level 4 Contributor
20 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Best Rita's on the Island”
Reviewed August 27, 2013

since the food at our all inclusive hotel was not so great some new friends that I met on my trip suggested this place. We ended up eating there twice it was so delish! The rita's are absolutely the best I had on my entire trip and everyone in our party of 7 enjoyed them! More than one of these rita's for me could have very well ended up in disaster.
The ceviche was very good and the "Mexicana" plate was enough food to feed 4. Fajitas were great as well.
The staff there was kind enough to deal with so many of us on both visits and were all very nice.
I would highly recommend everyone to try this place when in Cozumel!

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank cmarias73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Villahermosa, Tabasco, Mexico
Level 1 Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Amazing Hamburguer!”
Reviewed August 20, 2013

The Burgers at the Palmeras is the biggest & Exquisite that I've tried !!!
* Fresh meet
* Big!
* Awesome!

Visited August 2013
Helpful?
Thank IsaacSerrano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palmerasrestaurante, manejo de redes sociales / Social Media Manager at Palmeras, responded to this review, August 26, 2013
Thank you for your comment.. We always use good quality meat... if you want sharing a pictures of Cozumel of the restaurante we have too faceboo: Restaurante Palmeras.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Level 6 Contributor
128 reviews
83 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
“Guacamole!!!!”
Reviewed August 13, 2013

We enjoyed a simple lunch of guacamole, ceviche and salsa and every bite was delicious!!! Unlike another reviewer service was quick but we sure did not feel rushed, in fact we sat and went slow since the day was so hot. It is right in a touristy area, near shopping and the ferry stop, an open air place on a busy sidewalk. Bathrooms were very clean and air conditioned also! We thought prices were ok, perhaps other spots are less expensive but we enjoyed it and would return!

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank ontheroadagain1313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palmerasrestaurante, manejo de redes sociales / Social Media Manager at Palmeras, responded to this review, October 30, 2013
Hello... thanks so much for your comments... We look forward to your next visit to again test our strawberry margarita and we hope you enjoy this drink... the first mission for us is that our customers will always 100% satisfied.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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