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“Love Miramar! Luxury with the ocean at your...”
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ocean front master bedroom balcony, you cannot beat this view!
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Excellent
27 reviews
ocean front master bedroom balcony, you cannot beat this view!
jungle side bedroom
oceanfront living room
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Overview
Condo/Apartment -
2 Bedrooms, 3 Bathrooms, Sleeps 4
Cozumel, Yucatan Peninsula

Reviews from our community

Excellent - based on 27 reviews
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Reviews from our community

Date | Rating
  • English first
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English first
easy2lear...
california
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Love Miramar! Luxury with the ocean at your doorstep.”
Reviewed May 11, 2016 for a stay in April 2016

This was our second stay at Miramar and can't say enough. It is so very nice, clean, bright, cheerful and with the ocean at your feet. We snorkeled very day and say great sea life - eels, schools of fish, flying fish, coral, drum fish - it's incredible close. Then we relaxed in the pool. Our favorite part of Miramar is that there are a small amount or quests and the groups are very quiet and peaceful Never did we hear yelling from the pool or kids running around. (in fact, never have seen kids - which we love, but on vacation we don't wan the noise) The kitchens are stocked well for cooking. And we LOVED the direct, free phone line to the US. We only used it twice, but it's nice to know that in an emergency folks at home can reach us. We stayed in 402 and 202, both lovely.

Also, the beds are soft as clouds with quality comforters. they even supplied snorkel gear in #202.

Date of stay: April 2016
How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the large living space and the view.
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
May 12, 2016
Dear KAREY, THANKS SO MUCH for the wonderful review on our condo, it is much appreciated! We hope to host you in Cozumel again soon in a future. We are thrilled you enjoyed the snorkeling right in front of the condo; it is really one of the best way to spend your time in Cozumel!
MI CASA ES TU CASA hasta pronto,
Isabella Telloli
Cozumel Seaside Retreats Inc.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hairica2c...
Winnipeg, Canada
2 reviews
“Could use a few improvements”
Reviewed May 5, 2016 for a stay in April 2016

The condo and view were beautiful, however it was not well maintained and there is not enough privacy. Maintenance: fridge is broken (freezer door doesn't close), the main bath toilet kept overflowing, there was bird poop on and in the pool and it was never cleaned the whole time we were there; our wine opener was taken one day and we had to buy a new one; there are no wine glasses in the condo. Privacy: none of the balconies are private (you can see others and be seen on all balconies); there was loud construction next door all day, but the site manager scolded us one morning for being too loud. There is no wifi on the second floor and very weak reception on the mail floor balcony.

I won't go back to Miramar, but will recommend that other travellers choose Puesta Del Sol instead.

Date of stay: April 2016
How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The view
Liked least: Bird poop on the pool wall
Traveling group: Spouse/Partner
Your age range 35-49
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
May 6, 2016
Dear guest,
Thank you for taking the time to write a review of our property. We do strive to make sure our guests leave our condo happy and Miramar 402 is indeed of the most popular Miramar condos thanks to the penthouse unobstructed views; we encourage guests to let us know of any maint. issues at the condo so that we can take care of them for our guests, as all the issues you have mentioned above were easily fixable and they have been addressed. We have replaced the fridge, we have replaced the main bathroom toilet and the wifi receiver in Miramar 402. We have also purchased plenty of wine glasses . We wish you gave us the opportunity to do this for you while you were here but we have not heard anything for you during your stay. We are sorry the building manager had to call your attention to please tone down the partying but Miramar is a lovely private and quiet building and we want to keep it this way for the rest of our guests. There is no construction on site, we had an emergency repair with a leaking pipe that we had to take care of asap, it was fixed within few hours. Although we would have preferred you had a better stay, your comments are highly appreciated. We do hope that we will get another opportunity to provide you with a more desirable stay. We are the onsite managers for both Puesta and Miramar so we are happy you will visit us again. Please in a future, do not hesitate to let us know if we can improve anything in the condo for you during your stay.
Warm regards,
Isabella Telloli and Matias Garrido
Cozumel Seaside Retreats Inc.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lisa D
Brainerd, Minnesota, United States
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Beautiful spacious, quiet condo with 2 amazing ocean view balconies and a very comfy bed!”
Reviewed February 10, 2016 for a stay in January 2016

Miramar penthouse condo #402 (2 bedrooms, 3 bathrooms) is the nicest place we've every stayed at in our 6 trips to Cozumel! Joyce was there to great us and check us in. The parking right out front is free and plentiful. #402 is a very spacious, clean, two-level, quiet, and newly updated condo. It has 2 balconies, facing west, that provide unobstructed, amazing ocean views!! It also has a 3rd balcony on the east side of the condo with a view of the jungle, street.. We occupied this smaller balcony when the winds were high and coming in from the west. The kitchen is very accommodating and even has a few spices and oils necessary for cooking. The master bedroom king sized bed is the most comfy bed we've ever slept in on the island! A comfy bed is not a given when you stay on the island of Cozumel. Joyce, Olivia, and Caesar are VERY friendly and helpful. Housekeeping services are only every other day, but that was fine with us. The pool is great for swimming laps or relaxing in. The patio, tables, chairs, outdoor showers, and multiple accesses to the ocean are in good condition. We didn't miss not have a beach. The stone/reef shoreline and structure out front provides good snorkeling. (You can rent snorkel gear just next door at the B hotel for $12/day.) It was great to have a washer and dryer in the condo, as we could pack lighter and only bring carry-on luggage - which we immensely prefer! Also, there was a wonderful little surprise in the main-level bathroom, a Styrofoam cooler! This was very handy to store our Coronas, etc. for for our day trips across and around the island. I highly recommend Miramar Condominiums, including #402, to anyone who will be visiting Cozumel and wants a very nice, clean, well kept, quiet, smaller resort, and quiet place to stay at. It's located in the north hotel zone, which has much less vehicle and pedestrian traffic and less noise than the area south of San Miguel, where the cruise ship piers are located. One thing to be aware of is that there are a number of steps up to condo #402 and a few more once you are in the condo to go up to the twp bedrooms and two, 3/4 baths.

Date of stay: January 2016
How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Traveling group: Spouse/Partner
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Feb 27, 2016
Thanks so much for this wonderful review on Miramar 402, we love to hear how comfortable the king size bed is! We want all of our guests to enjoy a relaxing and rejuvenating stay with us. We loved hosting you guys and we are looking forward to your next visit. Please keep in touch! MI CASA ES SU CASA!!
Isabella and Matias Garrido Cozumel Seaside Retreats Inc.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
James M
Kitts Hill, Ohio
1 review
“Wonderful Location”
Reviewed July 30, 2015 for a stay in July 2015

My husband, myself, daughter and her boyfriend stayed in #402 at Miramar condos. This was the perfect location for us. Just far enough from downtown to stay out of the dreaded cruise ship crowds, but close enough to pop down to Mega supermarket if we needed anything. The condo was in very good condition and well kept. Matias was very helpful with anything that we needed and quick to respond to any questions. I have to say that the two maintenance men - Caesar and Ramone were outstanding. They made sure everyday that all was well with us and recommended restaurants and places to see. I considered one of the all-inclusive resorts but was so glad I didn't after talking with some other folks that did stay in one because the cruise ship people came to use their pool daily. We basically had our facility to ourselves each day as the overall unit is small so never a chance for a large crowd. We would definitely revisit when we are in the need for relaxation, sun and the turquoise blue waters!

Date of stay: July 2015
How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location, Location, Location
Liked least: The pool needed some tile repairs
Traveling group: Other
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jul 31, 2015
Dear guest,
Thank you for taking the time to share your feedback from your stay with us at Miramar 402. We really appreciate this and we will share your lovely comments with Caesar and Ramone. They will be pleased to learn that you thoroughly enjoyed your stay.
We look forward to welcome you again very soon, to this is “su casa” in Cozumel.
Hasta pronto,
Isabella and Matias Garrido
Cozumel Seaside Retreats Inc.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Granby, Canada
Reviewed April 13, 2015 for a stay in April 2015

Date of stay: April 2015
How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
May 15, 2015
Dear Guest,

Thank you very much indeed for your comments about your recent stay at the condo. We are always looking forward to have valuable guests like you. Your feedback is very much appreciated and I am sharing your nice comments with our staff.

Once again thank you and we look forward to welcome you again very soon, to your “home away from home” in Cozumel.

Warmest regards,

Matias and Isabella Garrido
Cozumel Seaside Retreats Inc.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Shel T
Toronto, Canada
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Everything We Had Hoped For!”
Reviewed February 14, 2015 for a stay in January 2015

Wow! Simply a superb place, that made for a fantastic stay!

The pictures seemed great, and the reality totally delivered! Beautiful view, clean place, kitchen had everything we wanted, great beds. Every-other-day housekeeping is exactly the right frequency. It was all great!

Geraldine (rep who welcomed us) was so helpful, and so friendly!

Date of stay: January 2015
How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: View, closely followed by the totally useful kitchen
Liked least: Leaving
Traveling group: Other
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Apr 8, 2015
Dear Guest,

Thank you very much indeed for your comments about your recent stay at the condo. We are always looking forward to have valuable guests like you and meet needs and expectations and your feedback help us very much on this matter, I am sharing your nice comments with all the staff.

Once again thank you and we look forward to welcome you again very soon, to your “home away from home” in Cozumel.


Warmest regards,

Matias and Isabella Garrido
Cozumel Seaside Retreats Inc.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guelph, Canada
Reviewed January 28, 2015 for a stay in January 2015

Date of stay: January 2015
How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Traveling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Apr 8, 2015
Dear Guest,

Thank you very much indeed for your comments about your recent stay at the condo. We are always looking forward to have valuable guests like you and meet needs and expectations and your feedback help us very much on this matter, I am sharing your nice comments with all the staff.

Once again thank you and we look forward to welcome you again very soon, to your “home away from home” in Cozumel.


Warmest regards,

Matias and Isabella Garrido
Cozumel Seaside Retreats Inc.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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