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“Great airport hotel”

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Courtyard Cancun Airport
Ranked #52 of 182 Hotels in Cancun
Certificate of Excellence
Sydney
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great airport hotel”
5 of 5 bubbles Reviewed July 20, 2012

Arrived from Havana early evening, free shuttle us from airport to hotel. Very nice buffet dinner, clean rooms and friendly staff. Shuttle bus early next morning to airport. Overall, great place to stay for a night if you have an early flight the next day.

  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank adswein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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876 reviews from our community

Traveler rating
    361
    341
    107
    28
    39
See reviews for
202
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124
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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  • Any
English first
Atlanta
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed July 20, 2012

We spent 10 days at our favorite resort just south of Playa Del Carmen and planned to stay here for our last night in Mexico. Our flight was early the next morning. We stayed here before due to missing a flight and it was a great stay. Dinner was great and we were served well by Arcedio Canule who remembered us from our last stay. He remembered the wine that my wife liked so well. Fantastic waiter.
The hotel is very nice. The rooms are well appointed and clean. The restaurant is top notch. The pool and hot tub were very relaxing. And the staff are very eager to see that you have a nice stay. The transportation van to and from the airport is a great service.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NO_H2O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterman, Illinois
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed July 3, 2012

Our flight was grounded due to mechanical problems and Delta airlines put us up here. There were 3 planes that needed repair that night. The Courtyard had a large and grumpy group to deal with. I couldn't believe how efficient they were. We had a room in less than 5 minutes. Went up to change, and came down for a decent buffet dinner. Took advantage of the pool and really nice hot tub. The bed and shower were great. In the morning we were leaving before they served breakfast and they gave us a goodie bag with a sub sandwich, muffin the size of two of my fists, an apple and a juice box. We felt so taken care of. Thank you Courtyard Cancun.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marcus R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
121 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 315 helpful votes
5 of 5 bubbles Reviewed June 26, 2012

If you have an overnight or two in Cancun then this is the place to stay.

- Very comfortable room
- Coin op laundry very handy
- Fast internet
- Friendly, helpful staff
- Great breakfast

Would return here for sure.

Stayed June 2012, traveled as a couple
Helpful?
Thank RTWTripping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed June 9, 2012

Recently was trying to return home form Vacation and had plane issues. They had us stay at this hotel. Wow, what a great hotel. Staff was there to meet 300 passengers, very fast check-in. Set-up lunch and Dinner Buffets for 300 ppl on short notice, great selection. Next morning got all of us back to Airport on time for our flight. General Manager was at hotel to check us in, dinner and back to greet us in the moring at 5am. Really turned around a tough delay with family.

Keep up the great job Courtyard Team.

Room Tip: Great hotel for comingin or on last night for early flights.
See more room tips
  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massachusetts
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed May 23, 2012

On arrival we were greeted by friendly desk staff and found our room overlooking the pool to be amazing, like being in the middle of a jungle instead of 5 min from the airport. Colorful jungle birds nest around the pool, making a swim there like none I've ever had. We even had frozen margaritas poolside. Dinner on the veranda was fab (oh the guacamole and pork tacos, sooo good) and also very friendly, thanks to Tomas.

The only downer was that between customs and looking for a working telephone to make that call requesting a shuttle (finally had to have the information lady call for us), we were at the airport for, no exaggeration, 3 hours. Nearly killed each other. Running the shuttle on a regular schedule would be so much nicer. What an aggravation!

But if, like us, you need a place for a night between flights, you cannot go wrong with this hotel. Like paradise.

Room Tip: Ask to overlook the pool!
See more room tips
  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SteffieB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buxton Derbyshire in the High Peak Forest
Level Contributor
127 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed May 21, 2012 via mobile

Every thing was good, staff ,room,food and hotel amenities. We have been to Mexico before and the people are so friendly and helpfull. Well done Marriott

Stayed May 2012, traveled as a couple
Helpful?
1 Thank Buxtonworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Cancun Airport

Property: Courtyard Cancun Airport
Address: Boulevard Luis Donaldo Colosio Km. 12.5 | Lot 1, SMZA. 301, Cancun 77560, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Business Hotel in Cancun
#33 Romantic Hotel in Cancun
#35 Family Hotel in Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard Cancun Airport 3.5*
Number of rooms: 200
Official Description (provided by the hotel):
Experience the best of Cancun, Mexico when staying in the Courtyard Cancun Airport. Our gorgeous hotel is located around 5 minutes away from Cancun International Airport and we offer a complimentary shuttle to and from the airport throughout the day. Be sure to take advantage of our free high speed Internet access, state-of-the-art fitness center, outdoor pool and spectacular El Henequen restaurant. ... more   less 
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Also Known As:
Courtyard Cancun Hotel Cancun
Cancun Courtyard

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