The Grand Oasis is a good hotel, the buffet for dinner are ok, the a la cart restaurants are better especially the Mexican Restaurant. The breakfast selection is very good. For lunch you can either get something quick like a burger or go to one of the a la carte restarants that you have to have reservations for at dinner. You do have to be in line by 7:30 am every morning in order to get reservations, luckly I am a morning person. The elevators are a bit of a pain. We were on the fifth floor and walked down almost every time and unless we were lucky we walked up as well. The staff is great especially Ever by the pool. He was always around and got whatever you needed and did it all with a smile. The sushi restarant was very good. I have been to the hotel three times and would probably go back. We had a leak in the ceiling when we arrived and when we told the front desk they said they would send someone up right away, whithin ten minutes we had someone at the room who fixed the leak. The hotel is very clean, the staff is always cleaning.
- Official Description (provided by the hotel):
- "I'm all about the kid-stuff: endless entertainment, family-friendly accommodations, child-centric restaurants and a Kids Club that's cool as can be. But I've got that pampered, indulgent side, too, as a visit to my Kin Ha Spa shows - I always find plenty of fun stuff for parents to do while the kids are having fun. I'm like my sister resort, Oasis Palm - but a bit more upscale, with the extra amenities you're looking for. I'm Mexican and proud of it: my dancing, dining and decor reflect the culture of Cancun, with my delicioso Mexican food in the cantina and lots of activities for everyone". ... more less
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- Also Known As:
- Grand Oasis Palm Hotel Cancun
- Grand Oasis Caribbean Beach Hotel
- Grand Oasis Caribbean Resort