We thoroughly enjoyed our stay at Hyatt Zilara.
Our stay was a 9 day vacation for our anniversary and we could not have been happier.
Previous to our arrival my husband had spoken to Marcelo who was instrumental in getting us the room and location in the hotel perfect for our wants/needs (we strived for a quiet and relaxing stay) - our room was great, a swim-up with direct access to the pool over by the spa area.
Additionally the fact that the hotel is an adult hotel makes it so that the general atmosphere is, from our perspective, more relaxed and easy going - plus the free drinks IN the pool is a good plus.
The food was good, and there seemed to be enough variety that we were not bored for a selection even after 9 days.
A special praise should go to Jesus at the restaurant "Spice", we ate there almost every morning and he was always ready with a smile, a joke, and anything we could possible wish for. We still miss our special made omelette and smile from Jesus in the morning.
All in all, my husband and I would go back in a heartbeat and recommend this hotel, its staff, and general atmosphere to all.
- Official Description (provided by the hotel):
- Welcome to Hyatt Zilara Cancun, an adults-only, all-inclusive resort (min. age 18). Prominently located on the widest stretch of beach in the heart of Cancun's Hotel Zone, Hyatt Zilara Cancun is an adults-only, all-suite, all inclusive resort where guests experience traditional Mexican warmth in an intimate yet casual setting.Our resort features spacious suites with breathtaking views of the Caribbean and offers world-class dining, an impressive array of upscale amenities, outstanding service from an attentive and thoughtful staff, and spectacular grounds and facilities.Hyatt Zilara Cancun offers a myriad of activities and conveniences including, sophisticated culinary options at six gourmet restaurants, rejuvenating treatments and services at The Spa- Cancun's only ocean view spa - wine and spirits tastings, enhanced pool and beach butler service and more. ... more less
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- Also Known As:
- The Royal In Cancun Hotel Cancun
- The Royal Hotel Cancun
- Royal Hotel Cancun
- Royal Cancun Resort