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“The best birthday vacation ever!” 5 of 5 bubbles
Review of ME Cancun

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ME Cancun
Ranked #38 of 181 Hotels in Cancun
Certificate of Excellence
Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“The best birthday vacation ever!”
5 of 5 bubbles Reviewed September 24, 2012

My boyfriend and I went for 4 nights and it was the most amazing mini vacation! The resort is beautiful. Very chic and trendy and most importantly clean. There was always someone cleaning something. The entire staff are pleasant and very accommodating too. They may try to sell you on the VIP experience when you first arrive but after that you won't be bothered if you opt out. Honestly, I felt like a VIP our entire stay. Our room was great and the lagoon view was nice (not as nice as the beach view of course but certainly nothing to complain about). We never had a problem getting a table at the restaurants and the food was delicious. My only complaint was that the Water Grill was closed while we were there so we didn't get to try that one. The beach is beautiful and we never had a problem getting two lounge chairs with an umbrella. You can pay extra for a Bali bed but they're further away from the water and we liked being closer to the shore. Marco, one of the outside beach waiters, is excellent!!! He always had fresh drinks ready when he saw we were getting low and came around often. The turn down service at night is a nice touch. I can't wait to go back! Hopefully sooner than later. It's the most relaxing vacation I've ever taken. Next time I'll check out some of the spa services.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank MelanieRomay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
paolamelchor, Guest Relations Manager at ME Cancun, responded to this review, November 3, 2012
Dear MelanieRomay
Thank you very much for having posted a review for other travelers to read!!! We definetely work hard so guests can have experiences like yours! We are thankful that you chose us and hopefully you choose to come back again everytime!! Let us know whenever you are coming back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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6,060 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,198)
Date | Rating
  • Dutch first
  • English first
  • French first
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English first
Mexico City, Mexico
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 24, 2012

I did have a great expericence in the hotel, is very nice and good place to stay; even I was there for business I did recieve a great service from Farbes Bouneb the Restaurant Manager, he did resolve some issues about the organization and also he did make sure about a great service all the time.
I totally recomended the Hotel.
Jessica

  • Stayed September 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Jessica C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
paolamelchor, Guest Relations Manager at ME Cancun, responded to this review, November 3, 2012
Dear Jessica C
Thank you bery much for your kind review! and for recommending other travelers to stay with us. We look forward to hosting you back soon!
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Bratislava, Slovakia
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 24, 2012

If you are looking for the most beautiful beaches with all shades of white and blue, relax, place with the excellent service, the most delicious food, amazing history and people with big heart, visit Cancun and hotel ME Cancun by Melia. It was our 12 days honeymoon and the best holidays in our lifes. All staff was amazing, polite and very kind (especially Efraim in Solt restaurant was very professional and friendly and Anna-Karen was like a beautiful angel welcomes us every morning on the breakfast). We thank you ME Cancun for an unforgettable experience! Your people do the best promotion and great name not only to your hotel but also to your beautiful country. We can not wait to get back and even 20 hours flight from Europe can't stop us :).

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Saivlis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
paolamelchor, Guest Relations Manager at ME Cancun, responded to this review, November 3, 2012
Dear Saivlis
Thank you very much for having shared your experience with us! We truly believe our most important asset is our staff. They always work so hard and are always so interested in guests enjoying to the very top! Thank you very much for acknowledging their service, they will be thrilled to know. Look forward to hosting you back soon.
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Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed September 18, 2012

My husband and I went for a quick 4 nighter to the ME and we were absolutely pleased! The resort was beautiful, the staff was top notch, the music at the pools were great and our room was awesome! Now....here comes the downside:

I'm only giving a poor score on cleanliness because I got a parasite (confirmed by my doctor here in the U.S found in feces, yea I know gross!) from the food, otherwise the rooms and hotel were clean!

On our 3rd day I became EXTREMELY ill. Must be a coincidence, but it was after eating at the Japanese restaurent. It was weird because i didnt drink any alcohol and within 30 minutes I started vomiting for 8 hrs straight! My husband was so worried because i couldint even keep water down and I started feeling disoriented so he contacted the front desk to get us a doctor. They came immediatly with medicine (cipro) and a shot to stop the vomiting. I know this sounds like a nightmare but the hotel was so kind, constantly checking up on us every so often.

I honestly can say I would never go back because I will always assosciate the ME with getting sick BUT my friends have gone to the ME several times and have never gotten sick and loved it! So it could have just been some bad luck. You decide *^_^*

  • Stayed October 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank xxkittynxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
paolamelchor, Guest Relations Manager at ME Cancun, responded to this review, November 3, 2012
Dear xxkittynxx
Thank you very much for sharing with us your most recent experience at ME. We greatly apreciate the fact that you took the time to share with us possible areas of improvement within the hotel. I am truly sorry to read you got sick during your stay. I truly hope you are feeling better and that you were not too inconvenienced. It is true that when traveling to tropical destinations the slightest chance in our eating habits, the temperature, alcohol, or even being dehydrated afert having subathed all day can affect us and make our stomachs feel funny. I understand you are under the impression that what got you sick may have been our food; however noone else in your group or in the hotel got sick as you know. I would also like to share that we are audited by a company which verifies and certifies our higyene and quality procedures not only by doing weekly inspections, but also by analizing with labs the quality of our food and water. This is very important for us because we want to ensure that we provide a safe environment for our guests always. I am glad that you were imediately taken care of and that the doctor got you to feel better which is our main concern. Hopefully in the future you can give us another chance to host you.
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Cancun, Mexico
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed September 17, 2012

loved it it was great,, great place and great staff overall a great experience, the level experience was awesome,, loved the restaurants and the food was awesome and the captain at the water grill offered great service.

Room Tip: i suggest a suite, alot of extras and great service
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank esteban t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
paolamelchor, Guest Relations Manager at ME Cancun, responded to this review, November 3, 2012
Dear esteban t
Thank for sharing your experience with other travelers! We love to build amazing experiences for guests and we deeply apreciate that you acknowledge us for that! Look forward to hosting you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed September 13, 2012

We traveled down with a small group for a wedding that was held onsite at ME this past weekend and overall we were very impressed across the board. The hotel had everything you could want in an all inclusive:
- Excellent service (not always the case with all inclusive resorts), there was ALWAYS someone available to help
- Fantastic food. We were all very pleasantly surprised by the quality of food. Again expectations are sometimes lowered at all inclusive resorts - especially for the buffet meals, however the breakfast buffet was incredible and the dinners in the evening were top quality across the four restaurants available onsite. Every course was well prepared with a wide variety of options available and great service. Added bonus: Coffee bar inside the hotel
- Great design of outdoor and beach space - plenty of pool lounging as well as beach chairs/access. Great modern options for beach beds, cushion chairs and traditional lounge chairs; only thing that could be improved would be dropping the water temperature a few degrees (it was HOT outside and cooler temps in the pools would have been more refreshing). Great mix as you could find quiet space by the main pool or head over to the Adult pool where there was a live DJ - awesome
- Entertainment - the onsite lounge and outdoor bar had DJs and a live band in the evening on the weekend which was great, however watch out as the "included" drinks stop an hour or so before the bars close!

Overall we had a fabulous experience and would recommend to friends traveling to Cancun.

Room Tip: Further from the elevator = quieter.
See more room tips
  • Stayed September 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank amhilgers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
paolamelchor, Guest Relations Manager at ME Cancun, responded to this review, September 15, 2012
Dear amhilgers
Thanks for sharing such a nice review of the hotel. We are thrilled that you spent such an enjoyable time. We look forward to hosting you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed September 13, 2012

I am speechless looking at the bad reviews! This place was awesome! NO its not for families moreso for adults only. Its a place of luxury with a party vibe. Seemed like everyone in Cancun wanted to be at our hotel when we were staying here. The place is gorgeous, the service was wonderful. Just a great place to have a vacation and a great time.

  • Stayed August 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank jasmine p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
paolamelchor, Guest Relations Manager at ME Cancun, responded to this review, September 15, 2012
Dear jasmine p
Thanks for spreading the good word! We love reading you enjoyed your stay that much, because I can assure you we had as much fun hosting you. Look forward to hosting you back soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ME Cancun

Property: ME Cancun
Address: Boulevard Kukulkan, km. 12, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in Cancun
#30 Spa Hotel in Cancun
#31 Luxury Hotel in Cancun
#33 Top resorts Hotel in Cancun
#34 Romantic Hotel in Cancun
#35 On the Beach Hotel in Cancun
#38 Family Hotel in Cancun
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — ME Cancun 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
Me Cancun Hotel Cancun
Me Resort Cancun
Me Hotel Cancun

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