The hotel is old but the pool and beach area are absolutely beautiful. I loved that you never had to fight for a chair either on the beach or by the pool. The "beds" on the beach were amazing - the most comfortable thing ever, this is where we spent most of our time. The spa seems to be under used which is a shame because there services are top notch. Nory does the best massage I've ever had and the price was very reasonable.
Pros: Beach, pool, bartenders by the pool were great - Jose rocked, even made me a special drink in a coconut one day and suprised me with it on the beach, very nice touch! The spa was out of this world - nice little gym as well. Liked the little cakes they would leave at your bedside at night but they were not consistent (left some nights and not others)
Cons: Only one real restaurant so you get tired of eating all 3 meals at the same place and not a big selection. The only time they offer mexican food is at breakfast, very strange, especially since they advertise having a Mexican restaurant - this is not true. The staff at the front desk was very rude (especially Christian) - they lied to us several times and actually mocked and made fun of us - not the way you should be treated as a customer!! On the upside, Marine at the front desk was very kind and sweet.
- Official Description (provided by the hotel):
- Where body, mind and spirit become one. The Bel Air Collection Resort & Spa enhances your meditation and serenity, where everything is dedicated to your wellness and to completely restoring your body, mind and spirit. The Bel Air Collection follows a hip and minimalist trend, for those who are looking for a relaxing and romantic experience. 10 Minutes from the airport and just 15 minutes from the commercial zone, restaurants and the exciting Cancun's nightlife. *Adults oriented. Children 12 years old and up are welcomed ... more less
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- Also Known As:
- Bel Air Collection Resort & Spa Cancun Hotel Cancun
- Bel Air Collection Resort And Spa Cancun
- Bel Air Collection Hotel Cancun
- Bel Air Cancun
- Bel Air Collection Cancun