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Club Regina Cancun
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Reviews (408)
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All reviewshotel zonegrand suiteclub med beachactivities directortwo bedroom unitconvenience storean older propertysmall resortthe bus systemtimeshare resortan ocean view roomlagoon sideentertainment staffbeautiful beachfull kitchenspent a weektimeshare presentation
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Reviewed February 1, 2012

Based on the reviews on read on Tripadvisor I was expecting the worse. Club Regina is no luxury resort but it is nice, clean, and comfortable. I have pretty high standards and had no issues spending 7 days at this resort. If you are interested in thrill and frills and lots of entertainment then this isn't the resort for you. But if you're looking for a great value comfort place for you and your family to enjoy a nice vacation Club Regina will do.

The only negative thing I could say about Club Regina was their restaurants are not the best. They are affordable but not really tasty. Go off the resort to experience really good food. There are so many good places to eat in just a short bus ride away. Also it's perfectly fine to catch the bus. It's really cheap, they come pretty frequently, and they're easy to follow. I believe they go in a circle.

Also this is a timeshare resort. We were asked once to listen to a presentation. We declined and wasn't asked again.

I hope this evaluation is helpful. I was honest and really wanted to give a true description of Club Regina.

  • Stayed: November 2011
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5  Thank Lovelykinab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2012

First, I want to commend the staff as they are very friendly and efficient. They tried their best to fix all the problems we had with our room, from a bad air conditioner; to no internet for 4 days; to running toilets; to wind and noise blowing in the windows all night long.

We changed rooms, but no avail. The food was good and the beach was fabulous. Loved Cancun, and can't wait to go back...just to a different property. But cudos to the staff! The property is just too old and is in desparate need of a major upgrade!!

Room Tip: If you value your sleep, go to a non-beachfront view and higher level.
  • Stayed: January 2012, traveled as a couple
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2  Thank Eventguy_Phoenix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 14, 2011

We have been to this location many times, last years visit was not a happy one as they messed up our reservation and did nothing to correct the mistake. This year a two bedroom three bath on the ocean just what we expected ya, everyone is very helpful with anything you need or want to do from scuba diving to eating. The Westin next door has a resturant that you are beach side and cook you food on a hot rock it is quite good and a lot of fun. The rooms are being updated I believe the kitchens have been completed new micro wave, dishwasher etc. nice. The resort is easly accesable by bus only 8.5 pesos cheep and is away from the crowded mess closer to the convention area. It is a smaller resort with all the things you need to have a peaceful vacation.

  • Stayed: October 2011, traveled with friends
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5  Thank Global-Deep-Diver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2011

Fabulous hotel, very friendly helpful staff, clean & very safe. Loved the location, not so close to rest of hotels along kukulcan. We cant wait to return.

  • Stayed: October 2011
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2  Thank Kiwipo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 6, 2011

Liked: Food
Personable staff,
Great Members party w/free drinks

Disliked: Rusty colored tap water
Less than clean bathroom

We came down on a promotion where you pay $100 for three nights and they try to sell you their vacation program.

it's amazing that they would put potential customers in the least desirable room. Especially since the place was no more than 25% full, and there were plenty of ocean-view rooms available. What chance did they have???

Room Tip: Stay in a different resort
  • Stayed: October 2011, traveled as a couple
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3  Thank OldDrifter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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