We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

“It's just a place to sleep for the night” 3 of 5 bubbles
Review of Hotel Alux Cancun

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Hotel Alux Cancun
Ranked #145 of 182 Hotels in Cancun
St. Paul/ Minneapolis
Level Contributor
127 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“It's just a place to sleep for the night”
3 of 5 bubbles Reviewed April 4, 2014

The room was nice and spacious but dont plan on having to charge anything because there was only 2 electrical outlets in the room and one was taken by the TV. The bathroom was decent. The beds were ok. We were given a room on the fourth floor without an elevator. It is a good location to the bus depot.

  • Stayed December 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank fohres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

99 reviews from our community

Traveler rating
    8
    28
    42
    15
    6
See reviews for
19
34
24
4
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Virginia
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed March 2, 2014

As others have indicated, it's not somewhere to stay for a typical Cancun beach vacation, but as it is just a few meters from the ADO bus station, it's great for travelers who are just in town to catch a bus or plane out. We had a room with a window and it was fine--no mosquitoes and sufficiently air-conditioned, even if the unit was rather noisy. We didn't hear much traffic outside, and our window faced over an empty and quiet side-street. There is a supermarket and several restaurants close by. The Zona Hotelera, which includes a few public beaches, is an easy, but several kilmometers long, walk away for the more adventurous. If I need to fly in and out of Cancun, I'd stay here again.

  • Stayed February 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jam3f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cozumel
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed February 7, 2014

I have been using this hotel for over 15 years during my travels. It is clean, cheap,location for travelers perfect, and nice staff. The price is right. Some rooms have no windows, but when all you want is rest it is fine. I now live in Cozumel and still use the Alux when I have an early flight, late arriving flight, or a medical appointment in Cancun. This is not a hotel just for a tourist's vacation.

Have never had a problem with the AC ot hot water.

  • Stayed November 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Patricia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels
Level Contributor
101 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
3 of 5 bubbles Reviewed January 9, 2014

I needed a hotel for one night before my departure from Cancun airport. I got a good rate via GalaHotels.com, paying around €23 for a room with a double bed (hard mattress), air conditioning (cooled well but rather noisy), and cable TV (few English stations). The spacious bathroom had towels, bathmat, soap, shampoo, and the water in the shower was nice and hot. There was no breakfast included.

There was quite a bit of audible traffic noise in the street outside, but it didn't prevent me from falling asleep.There is no elevator and my room was on the third floor, which was a bit tough to carry up all my heavy baggage.

There was free cold purified water available on every floor. The two receptionists I met were both friendly. Check-out time was 1:00 pm and there was a little room where I could leave my baggage after checking out. The hotel was conveniently located just a couple minutes walk from the ADO bus station, which has frequent buses to the airport as well as everywhere else you would want to go. There are little supermarkets right across the street from Alux Hotel.

I would recommend this low-budget hotel for a short stay in Cancun when practicality is the most important priority.

Room Tip: I had a room on the street side, which was rather noisy. You might want to request one on the back s...
See more room tips
  • Stayed January 2014, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Janet W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed September 3, 2013

This place is only good for a night and a really brief stay in Cancun, because it is right next to the bus station. Don't plan for a hot shower - water was hot only one day in four - who knows the next day of hot water may have been another 10 days away ?
The magnetic card for the door kept on decoding day after day - first guess is they failed to change the batteries of the door, or postponed the activity altogether.
Is also one of the few places where credit cards are not accepted and for some reason this has to be yelled at the guests. But, as I said - if you arrive late at night and leave early next morning, might be a reasonable solution.

  • Stayed January 2013, traveled solo
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank T V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corporativo H, Gerente at Hotel Alux Cancun, responded to this review, September 22, 2013
Thank you for your review. We checked every single shower in the hotel (32 of them) after reading your review. We got hot water from each one. The magnetic cards code change everyday as a protection in case the key is lost. All the guests have to do is to request that the key be activated again.
It is not the guests fault that at the moment we do not accept credit cards. We do inform the guests about this when they arrive and in the case of the reservations, we inform them in advance.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Cancun hotels

Preston, United Kingdom
Level Contributor
84 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 bubbles Reviewed April 2, 2013

This hotel is perfect if you are looking for a stopover before getting a bus from the ADO bus station in Cancun which is a 5 minute walk.

We wanted to have a room with a double bed, but were told one wasn't available so we ended up with a room with two double beds which was 35 USD so the price was fine.

Our room was a good size and the shower room was a clean with hot water. There was an air conditioning unit, TV and free wifi.

There is a road outside the hotel is really busy and because of this we did struggle to sleep a bit. We were told that breakfast was served at 7.30, but when we asked about it in the morning they said it wouldn't be until 8am so we just checked out as we needed to get a bus.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank ashulton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
46 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 bubbles Reviewed March 20, 2013

We stayed at this hotel for a night. Our room has a good size, clean and has air conditioned, pillows are comfortable but the bed is slightly hard, small television but has an English channel. Our bathroom has a hot shower. The receptionist is helpful.This hotel don’t have an elevator we were assigned in the 4th floor it’s okay for us because we’re still young. Lots of nearby restaurant, grocery store and ADO bus station.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank lmv62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Cancun hotels
0.1 mi away
Hotel Plaza Caribe
Hotel Plaza Caribe
#93 of 182 in Cancun
3.5 of 5 bubbles 251 reviews
0.2 mi away
Hotel Parador
Hotel Parador
#163 of 182 in Cancun
3.0 of 5 bubbles 89 reviews
0.4 mi away
Hotel Tankah
Hotel Tankah
#128 of 182 in Cancun
3.0 of 5 bubbles 44 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Maria De Lourdes
Maria De Lourdes
#141 of 182 in Cancun
3.0 of 5 bubbles 26 reviews
0.4 mi away
Hotel Plaza Kokai
Hotel Plaza Kokai
#129 of 182 in Cancun
3.0 of 5 bubbles 113 reviews
0.2 mi away
Kin Mayab
Kin Mayab
#72 of 182 in Cancun
4.0 of 5 bubbles 188 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Alux Cancun? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Alux Cancun

Property: Hotel Alux Cancun
Address: Av Uxmal #21, Cancun SM23 MZA 3, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #145 of 182 Hotels in Cancun
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Alux Cancun 3*
Number of rooms: 33
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Booking.com and Travelocity so you can book your Hotel Alux Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing