Party of 7 with 3 children ages 9,7,4. Overall we were very pleased. Initially check in a little slow, which I've come to expect from all inclusives. Afterwards Yves was very accomodating and made the wait worthwhile,
Room 2605 on the 6th floor excellent location, great view, great deck/balcony.
The food throughout was both plentiful and hot, whereas some reviews have commented on temperature, we had no issues. Particually fond of Maria's where Roman and Enrique were very pleasant. The majority of our meals were at Gaviotas and the kids loved the ability to serve themselves, a special thanks to Alejandro.
Entertainment left a little to be desired as it was rather limited throughout the day and not well advertised. Having stayed at numerous all inclusives I've never had to track down the activities, each morning under our door was an activity schedule (tip for management!). We did attend some shows during the evening and they were very professional and well choreographed.
The kids club side of the building doesn't get much sun, and therefore neither do the rooms, so if it's a sunny balcony your after... There was some ongoing construction, however we were aware before going so this did not dampen the vacation.
Please make a point of explaining braclets better upon arrival as I had silver/clear (Royal Cancun, where our friends had black, we didn't undertand and likely lost out on some VIP priviledges.
Overall the service was top notch, the facilities exceptionally clean, food good in the buffets excellent in the a la carte. Will definately consider going back.
- Official Description (provided by the hotel):
- On a beautiful stretch of pristine white sands in the heart of Cancun's famous Hotel Zone stands the spectacular Gran Caribe Resort, welcoming couples, families, friends, and colleagues to relish all-inclusive luxuries, enjoy genuine hospitality, and explore the region's cultural heritage and vibrant entertainment district. ... more less
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- Also Known As:
- Gran Caribe Real Cancun
- Caribe Real Resort Spa
- Gran Caribe Cancun
- Gran Caribe Real Resort & Spa
- Cancun Gran Caribe Real Resort
- Gran Caribe Real Hotel