Tips $$ go a long way. Bring Pants
ROOMS: Nice, kept clean and maintained, A/C wasn't awesome, just enough to chill the room. Coffee and Minibar restocked daily. Heard that if you tip the minibar attendant, you'll be overflowing with beer, otherwise 6 or so beers, 6 sodas, and 6 waters, plenty for the normal person. Bugs (mosquitoes) on the balcony, bring bug spray. Good hot water in the shower, and safe worked as described.
FOOD: Mostly buffet, only Marco Polo was order from the menu and good food. The food at Marco Polo was excellent, but it is reservation (made in the am) and dress formal. BRING PANTS. we went shopping for them (giant pain), but it was worth it. Also need a nice shirt, guys, polo's ok. They do an internation night, italian nights, etc...As for breakfast, it was fine at Cafe solaris, but buffet everyday. Tip the waiter for attentive service everyday, Asuncion did a good job. Tipping 20 pesos or $2 a meal, gets you noticed, ie quicker drinks at lunch. An entertainment staff said that means alot to them economically. Dropped 50 pesos at Marco Polo for the waiter salida and the second night, the same waiter made sure my beer was never less than 1/3 full. Room service was good, on time, and even brought a few items that we wrote in. Wife wasn't completly happy with buffet, feeling like she never got a true mexican dish.
SERVICE: All staff was very friendly and helpful BUT tips were a huge motivator. Tip the bartender decently ($10) on the first night, and drinks will come without waiting. That goes for everything else... tipping the maid for extra towels, waiter for extra attention, minibar attendant for a booze bar, etc.. an extra $100 on a 6 day vacation can make it alot nicer.
ENTERTAINMENT: They have a fairly good staff, but don't always stick to the schedule, which is annoying. The water polo game was fun, as was beach volleyball. The karaoke was okay because nobody wanted to sing, and the "casino night" at the same time was sad, 2 wobbly tables with blackjack dealers who have never dealt (anna) or can't add. Played tennis only their court, very nice, best in the am. The 70's show was very good, said that it was the last performance, and the Mexican show also very good, mariachi band and all.
LOCATION: right in the middle of the hotel zone, 15 min from the airport, great spot, Bus R2 and R15 go downtown, 8.5 pesos per person, the driver will make change, and you'll have to flag down some buses. White buses are crazy drivers, some work on commission, Ride at your own risk. We used the bus many times and found it a great cheap way to and from town and the scuba shop (aquaworld)
SALESPEOPLE: annoying from the getgo... once thru customs, walk past the horde of sales people in the long hallway to get outside to your ride. The hard sales starts here and continues after you check in with the concierge. Be kurt but polite. These people will talk and talk and talk. Even the Apple Vacations rep babbled on... The M.O. with all the sales is start a conversation, or handshake, then ramble on about it.. Prices are very negotiable.
POOL it's great, warmer later in the day. Never went to the quiet adults only pool, but looked like a few used it. At the main pool, upper portion, music was normally on 11a-5. Clean with a poolside bar, and plenty of shade in the surrounding area. Good way to spend the day.
BARS: the poolside bar had short hours in my opinion, and usually wrapping up about 5. They have plenty of choices for drinks, except beer, only Dos XX on tap. Tequlia shots were good but way too much salt. Lobby bar is the evening place to drink open late. Tips help your service and often get you shots without asking.
SCUBA; was awesome! we signed up at the watersports desk with Eileen, and aquaworld was the provider, they're just down the road. $77 person for a 2 single tank dives. Awesome diving.. saw turtles, lionfish, crabs, morel eel, jellyfish, and more. Worth every penny. Only draw back is was 40 min boat ride, and after dive 1 they wanted to get right back in. I had just taken off my weight belt.. Ask for a few minute break..
MISC: Avoid the Astec Two Step by drinking only bottled water, and avoid dairy (even the ice cream). Bring $1's, at least $15 per day. Gym is small but gets the job done.
OVERALL: A- recommended for those who want a wonderful but not perfect vacation.
- Official Description (provided by the hotel):
- GR Solaris Cancun is an all inclusive beachfront resort that offers a range of facilities and a full slate of activities daily. Guests have access to two swimming pools, a spa tub, a 22.5-Meter (74-foot) stretch of beach, and a fitness center. The hotel also has a marina, where non-motorized water sports, tennis courts, and a volleyball court are available. Other amenities include concierge services, a spa, a hair salon, and laundry facilities (no dry cleaning services). Business amenities include meeting rooms, banquet facilities, event catering, a ballroom, and business center with Internet access (surcharge for all). Three restaurants, two snack bars, and two bars are on site. Room service is available 24 hours a day. NEW Wall climbing and mini cinema Solaris. ... more less
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- Also Known As:
- Gr Solaris Cancun Hotel Cancun
- Solaris Cancun
- Grand Solaris Cancun
- Gr Solaris Hotel Cancun
- Gr Solaris Cancun & Spa
- Gr Solaris Cancun Mexico
- Grand Royal Solaris Cancun