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“Wonderful hosts, great location.”
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Very good
16 reviews
Entrance
Front patio
Park in front of the house
Living room and hall
Living room (1)
Kitchen
Dining Room
Aqua Room
Selva Room
Amenities
Bathroom
Aqua room
Aqua room
Reading books
Sea shells at the entrance
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Overview
Private Room, 2 Bathrooms, Sleeps 7
Cancun, Yucatan Peninsula

Reviews from our community

Very good - based on 16 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
DebSteveS...
Annapolis, Maryland
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Wonderful hosts, great location.”
Reviewed August 9, 2015 for a stay in July 2015
1
person found this review helpful

My family of 3 so enjoyed our visit to Cancun, and our stay at Los Caracoles B&B was a large part of it. The owners Martha, David and their son Phillip were amazing hosts. We sat sometimes for extended periods over the lovely, traditional, Mexican breakfasts and discussed and laughed about life, what we did the prior day and had planned for upcoming days. Martha booked us on several tours and graciously drove us to the pick-up points in the early morning. The bedrooms were air conditioned and comfortable for sleeping. The home was clean and inviting. Our only minor exception to Los Caracoles was the albeit clean, non-air conditioned, bathroom we shared with one other guest room.

The location of Los Caracoles B&B is great, in a safe neighborhood, away from the craziness, isolation, and expense of the Hotel Zone. It was just a few minutes walk to the bus station and supermarket, where we exchanged money at the ATM daily. We used the Santander Bank ATM, which is a sister bank to our BofA, and therefore were not charged a service fee. Before leaving the US, check to see if your bank has a sister bank in Mexico for this reason. Since we used credit cards for most purchases $500 Pesos/day was usually adequate for snacks, souvenirs & taxis. We enjoyed being able to walk to and around downtown to explore, shop and eat.

Prior to leaving home, Martha offered pick-up/drop-off service to/from the airport. Her price was very reasonable and well worth the peace of mind, not to mention the tour she gave us to help us gain our bearings. Some of the fondest memories we take from Cancun were the connections we made with our hosts at Los Caracoles B&B. This was my difficult-to- please, 15-year-old, son's "favorite vacation." If/when we return to Cancun we will stay with Martha and David again.

How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: Hosts friendliness and eagerness to be of help and location
Liked least: shared bathroom
Traveling group: Teenagers
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Aug 20, 2015
Thank you Deb and family for your comments about our B&B.
We will be very glad to see you again in the future. This is your home.
Thanks again!
Martha Ascanio
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
erikope
Calgary, Canada
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“a nice little spot !”
Reviewed April 23, 2015 for a stay in March 2015

This location was great for Cancun. You're out of the Hotel Zone but you can get to the beach by taking one 10 minute bus ride. Air conditioning is nice in the room. Martha and Dave are super nice people. You can lock your room up and then share the bathroom with one other room. I like how close it was to the grocery store and to the bus station. That's where I caught my bus back to the airport. Good value for money.

Traveling group: Solo
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tianqi G
1 review
“Amazing place and good service.”
Reviewed March 27, 2015 for a stay in March 2015

Nice house and the host was very welcoming. The breakfast was good too. We enjoyed our stay very much.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert S
Portland, Oregon
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Awesome Breakfasts, Best Place to Stay in Town”
Reviewed February 11, 2015 for a stay in January 2015
2
people found this review helpful

My wife Christie and I were traveling all along Guatemala, Belize and the Mexican Caribbean during our month long vacation. Towards the last week of our trip, we headed to Playa del Carmen and Cancun.

I am glad we found this nice and cozy place to stay in the very heart of Downtown where we felt welcomed by David and Martha, they were really friendly and caring, gave us better insight as to where to explore, interesting places to visit, how to move around, restaurants to go dining to, Mexican folklore and traditions, and even gave us access to enjoy discounted tours, we took one to Chichen Itza and a sail boat / snorkeling trip to Isla Mujares.

We really enjoyed the delicious Mexican breakfasts that Martha served and it was great to have a fast and reliable internet link to be able to communicate with family and keep up with work, informed by my employees.

I could easily say that this was one of our best experiences of our whole trip.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Their attention and customer service.
Traveling group: Spouse/Partner
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poole_Par...
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Friendly Family Cancun Los Caracoles B&B”
Reviewed November 12, 2014 for a stay in November 2014
1
person found this review helpful

My wife and I were apprehensive as to what to expect in Mexico. Martha is a very bubbly and extremely helpful person. We stayed 7 nights in Cancun. David and Martha picked us from the airport which was great as we spoke no spainish. Martha even with here busy schedule looked after us when she could, with David chipping in her absence. They showed us where to take the Buses and what sights and resturants to go to. B&B Location is central. Beach is within easy reach by bus. David also dropped us off at the bus station on our way to our next destination in Mexico (Merida) which was great as we were carrying lot of baggage. I would recommend this B&B great value and once again friendly family.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal
Reviewed April 10, 2014 for a stay in March 2014
5
people found this review helpful

Value Rooms
Location Cleanliness
Check in / front desk Service
Would I recommend this vacation rental to my best friend?  
Recommended for:
Older travelers Rugged travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Apr 10, 2014
Thank you Christine for your comment. Any time you want to come back, this is you home.

Martha
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Glenice N
Blind Bay, Canada
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Don't be fooled by first impressions”
Reviewed March 5, 2014 for a stay in February 2014
2
people found this review helpful

Okay I'm going to be very honest with this review. Our first impression when we arrived at the house was, "Have we made a big mistake?" However, after the first night there we realized that the woman that runs this B&B is the most honest, helpful and kind person we have ever met. Martha and her two sons did everything possible to make our stay a pleasant one. They helped us with bus schedules, short cuts and much more. Martha booked our adventures and even drove us to the pick up point. We looked at several other hotels etc. in the area during the month we were there and found that the hotel strip is far, far over priced for what they offer. Some of the rooms we looked at were well over $200.00 US a night and frankly I wouldn't stay in them. For the money this B&B is charging it's a great value. In just days we found out that the people in the neighbourhood were extremely nice and helpful. I'd stay here anytime compared to the hotel strip. When they get Tulum Ave made into a (pedestrian street only) it will be a huge draw for tourists and it's only 2 blocks from this B&B. We run a B&B in British Columbia Canada and gave Martha some suggestions to improve her first impressions on guests, which she took gladly. Please don't let your first impression of this B&B worry you. These people are great!!!!! There's nothing they won't do to help you.

Cal and Glenice Newsham

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: How helpful Martha was
Liked least: First impression
Traveling group: Spouse/Partner
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Mar 4, 2014
Dear Cal & Glenice, Thank you for your comment.
We are already taking action in the garaje wall that gave you not quite good impression, with some black stains like needed new paint. That wall was covered with bushes and flowers from the house next door before they took the plant away to do the big remodelation they started just before your arrival. Sorry for this. We appreciate the suggestions you made, and hope that things are well with you.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Adults2
Children0
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