i booked this hotel while i was in mexico in isla mujeres in a terrible hotel ( which had good reviews in trip advisor from some reason) and than i booked the Aloft in Cancun! Wow what a nice surprise , amazing amazing location, great food in the restaurant design top notch and all rooms had ocean view rooms its was breath taking.
the staff was just incredible i didn't hear them say no to me once and i am handful, they were all about YES and RIGHT AWAY i felt like they work for me and they did it all with a smile - really the hotel is amazing but if i have to point the best part is the customer service front desk and restaurant employees in particular Louise in the front, Jose, Jonas & Ariel in the restaurant and the roof top guys who i didn't catch their names all were superb!!
any way don't hesitate go there now! wifi all over with excellent connectivity . Im planing my September stay there again
- Official Description (provided by the hotel):
- Celebrate your style at Aloft Cancun, a hip new hotel where you’ll be steps away from the convention center. We offer easy-breezy access to the beach, upscale shopping, sizzling entertainment, vibrant nightlife, and the best restaurants in town. ... more less
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