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“Great place to stay for a longer vacation.”
4.5 of 5 bubbles
14 reviews
Rental Home 1 Bedroom 1 Bathroom Sleeps 4 Pets not allowed Save
Surrounding area.
Surrounding area.
Lagoon unit 2503.
Lagoon unit 2503.
Lagoon unit 2503.
Lagoon unit 2503.
Lagoon unit 2503.
Lagoon unit 2503.
Lagoon unit 2503.
Unit 2610.
Unit 2610.
Unit 2610.
Unit 2610.
Unit 2610.
Lagoon unit 2509.
Lagoon unit 2509.
Lagoon unit 2509.
Lagoon unit 2509.
Lagoon unit 2509.
Lagoon unit 2509.
Ocean view 2609.
Ocean view 2609.
Ocean view 2609.
Ocean view 2609.
Ocean view 2609.
Ocean view 2609.
Nearby stores.
Nearby stores.
Nearby restaurants.
Nearby stores.
Nearby tennis facilities.
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Reviews from our community

Reviews from our community

4.5 of 5 bubbles Very good - based on 14 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
Mom-Daugh...
Monterrey, Mexico
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed July 19, 2013 for a stay in July 2013
Great place to stay for a longer vacation.

The 1-bdr condo was an excellent place to stay for our 2-week vacation in Cancun. It's right on the beach, at one of the nicest beaches after the last hurricane, plus the hotel pool and beach facilities are quite nice and convenient. The kitchen is extraordinarily well equipped, especially for the large refrigerator; I can't think of something I needed that I didn't have. Security and surveillance are very well taken care of. Although there was a misunderstanding on the arrival date, it was worked out. I would have just liked a more frequent cleaning service, as I was first told it would be every 3 days, but it happened only once a week. The condo is completely independent from the hotel, so any needs regarding a business center cannot be met. Although the meals can be purchased at the hotel, which has daily buffets, they are expensive and are not very good. All in all, it was a great place at a great price, since this allowed for unforgettable tours and shopping!

5 of 5 bubbles How easy was it to book the property? 5 of 5 bubbles How helpful were the directions to the property?
1 of 5 bubbles How easy was key pickup/access to the property? 5 of 5 bubbles Overall condition of the property
3 of 5 bubbles Bedding & mattresses 5 of 5 bubbles Kitchen & utensils
5 of 5 bubbles Bathroom cleanliness 3 of 5 bubbles Other facilities & amenities
4 of 5 bubbles Service
Liked best: The complete furnishings and the beach/pool facilities are excellent. Also, security and surveillance are 24/7, very well taken care of.
Liked least: The elevators were out of order due to a quarrel amongst condo owners, which needs to be arranged between them, the hotel has nothing to do with this, though they should intervene since the property is Solymar.
Traveling group: Teenagers
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jul 18, 2013
We thank the reviewer for this comprehensive, positive review. We apologize for the misunderstanding on the arrival date and the cleanings. We have since put in procedures for checks, double checks, and triple checks to correct the first problem. We would just like to clarify that our prices are so low that the cleaning and change of linens included in the rental is once a week. However, we do try to explain that the guests always have the option of getting more cleanings - as many as they would like - directly through our coordinators at their own expense.

She correctly points out that the hotel operation and private condo owners simply share the common space. We are not connected and, based on experiences of our guests, we do not recommend the restaurant at this time.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal Canada
4 of 5 bubbles Reviewed February 13, 2013 for a stay in November 2012
1
person found this review helpful
5 of 5 bubbles Value 4 of 5 bubbles Rooms
4 of 5 bubbles Location 4 of 5 bubbles Cleanliness
5 of 5 bubbles Check in / front desk 5 of 5 bubbles Service
Would I recommend this vacation rental to my best friend?  
Recommended for:
A romantic getaway Older travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Feb 13, 2013
As our listing says, we spend the winters at Solymar. When we are there, we enjoy getting to know our guests and helping their stay with us to be as nice as it can be. We thank the reviewers for their kind comments.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Ft St John B.C.
5 of 5 bubbles Reviewed February 13, 2013 for a stay in December 2012
5 of 5 bubbles Value 5 of 5 bubbles Rooms
5 of 5 bubbles Location 5 of 5 bubbles Cleanliness
5 of 5 bubbles Check in / front desk 5 of 5 bubbles Service
Would I recommend this vacation rental to my best friend?  
Recommended for:
A romantic getaway Older travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Feb 13, 2013
We thank the reviewer for this review. This couple is one of many who have found us and returned for more than one visit. We always include our guests in our festivities when we can. Of course, it is up to them if they want to participate - no obligation.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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