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Open today: 12:00 AM - 11:59 PM
Private Roundtrip Transportation from Cancun Airport to Cancun Hotel Zone
4,741
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Ways to Experience Happy Shuttle Cancun
Reviews (17,612)
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Traveler rating
16,641
517
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201
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Reviewed June 8, 2017 via mobile

What a great company! Their private vans are cheaper than anyone else, they are courteous and professional, and do the job well. Why go anywhere else? My group of 6 got a trip from the airport to our hotel in the Cancun hotel zone and then a trip back to the airport a week later for $50! Go with this company and you too will be a happy customer

Date of experience: May 2017
Thank Jason M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christian R, Public Relations Manager at Happy Shuttle Cancun, responded to this reviewResponded June 16, 2017

Dear Jason M

Thank you very much for sharing your recent experience with Happy Shuttle Cancun, we are delighted to read that you personally enjoyed the facilities we provided you. Also, it is very gratifying to learn that we were able to deliver a high level of customer service which our brand is renowned for.

We look forward to welcoming you again soon.

Warmest regards,

Christian Rovira
Happy Shuttle Cancun

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed June 8, 2017

Great reliable, trustworthy company! Wifi and a 1-800 phone number as an additional contact!

Super friendly, customer service greeter was right outside the airport and made sure our reservations were all set and loaded us into the car. (Make sure you walk directly out of the airport...a ton of people working as "tourist information helpers" are scammers trying to confuse you to book stuff with them when they seem to appear just nice people trying to help you...wrong! Just ignore them all!) A nice happy shuttle employee in a green polo will be standing just outside to help you!

Date of experience: June 2017
Thank Chelsie B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christian R, Public Relations Manager at Happy Shuttle Cancun, responded to this reviewResponded June 16, 2017

Dear Chelsie B

Thank you for your 5-star review on TripAdvisor! I am thrilled that we have become your new preferred shuttle company while being in Cancun & Riviera Maya. Also, it is pleasant to know you totally enjoyed all the facilities our staff provided you on both your arrival and departure shuttles.

We look forward to welcoming you again in the near future.

Best regards,

Christian Rovira
Happy Shuttle Cancun

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed June 8, 2017

This was the first time with Happy Shuttle and definitely would use again! The price it self was unbelievable so we figured we would give it a try since we were looking to go cheap & had no expectations (besides the good reviews). When we arrived at the airport we followed the info on the conformation & it was spot on where to find them. We walked up to the man he told use it would be about 10 minutes & made the call it was during a busy time which we had figured it would be a bit longer. It may have only been 10-15 minutes later & the van pulled up. The bottle of water upon getting into the van was a nice touch. Arrived at the hotel & was given out return information. When we were scheduled to leave just like they had said they where there picked us up & off to the airport to be dropped off. This had been by far the best & easiest way to go. 100% pleased & absolutely will be using in the future.

Date of experience: April 2017
Thank tndbrejc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christian R, Public Relations Manager at Happy Shuttle Cancun, responded to this reviewResponded June 16, 2017

Dear tndbrejc

Thank you for sharing your kind remarks on TripAdvisor. I am elated to see that the many attributes that make up Happy Shuttle contributed to your wonderful start of your vacation. It is always exciting to read positive feedback from our guests, as it lets me know that we are holding true to our philosophy of providing personalized and extraordinary guest experiences.

Thank you again, and it would be a pleasure to welcoming you back in the future.

Best regards,

Christian Rovira
Happy Shuttle Cancun

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Reviewed June 8, 2017

On time for pick up from airport and for return trip from resort. Also the cheapest, total fare for round trip transfers to Akumal Mexico was $119....will use them again in the future.

Date of experience: June 2017
Thank Caribtraveler66
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christian R, Public Relations Manager at Happy Shuttle Cancun, responded to this reviewResponded June 16, 2017

Dear Caribtraveler66

Thank you for selecting Happy Shuttle as your #1 transportation company on your recent stay. I am delighted to hear you enjoyed both your arrival and departure shuttles.

Hope to see you soon in the near future.

Kind regards,

Christian Rovira
Happy Shuttle Cancun

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed June 8, 2017

We used Happy Shuttle for our tranportation to and from the airport. There prompt pickup and friendly staff were great. Same when had eo leave Cancuin. We would use them again on another visit. Great job Happy Shuttle

Date of experience: May 2017
Thank Ann L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christian R, Public Relations Manager at Happy Shuttle Cancun, responded to this reviewResponded June 16, 2017

Dear Ann L

Thank you very much for sharing your recent experience with Happy Shuttle Cancun, we are delighted to read that you personally enjoyed the facilities we provided you. Also, it is very gratifying to learn that we were able to deliver a high level of customer service which our brand is renowned for.

We look forward to welcoming you again soon.

Warmest regards,

Christian Rovira
Happy Shuttle Cancun

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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