We stayed at CP July 27-Aug 3 through an RCI Timeshare exchange. We were confirmed for a 1-bedroom suite, but at check-in were informed that this was not available the first night and were given 2 hotel rooms instead. The hotel rooms were in poor condition - kitchenettes were very, very dated, extremely stong mold smell, dated bathrooms, mold on backside of bedspread; view was of abandoned, old hotel next door. The second day we received our correct room in the newer, timeshare building. View was great - overlooked pools and ocean; no smell, much more updated, very clean and comfortable. Marble tile bathrooms; huge shower in the second bedroom. Maid service was very good. This was our second stay in this building and it is substantially nicer than the hotel building.
We are 50 & 55 and took our 2 sons - 19 and 22. They had a great time; they really enjoyed the endless all-inclusive bars. We spent most of our days by the pools. By mid-week people started reserving the shaded chairs by the pool early in the morning, so we moved to the adult pool the last 2 days for the covered tents and a quieter atmosphere for a change. Both are good, just needed a break from the crowd and noise. The adult pool does not view the beach, but has a great view of the lagoon and is the only pool with a swim-up bar. Topless sunbathing was common in the adult pool area daily.
This was a great resort for our family in that we all found something to do. Our sons met other young adults their age group to socialize with and really had a good time; a lot of time at the bars.
There are a lot (emphasize a LOT) of children at the resort; definitely a family resort with pools and activities for all ages. The stage shows are a little amateur, but entertaining. Entertainment staff keeps the pool area active throughout the day until around 4pm. We found the pools to be enjoyable, although very crowded. And yes, we were aware of the human "waste" found in the pool as mentioned by another reviewer; I think my boys stayed out after that. I must comment that this was not the fault of the resort, but was the parents' fault; anytime you have small children such things are subject to happen.
Resort is maintained immaculately. Staff is constantly cleaning. We found all the staff to be friendly; had a couple maintenance needs which were taken care of immediately.
Food is good; we tried most of the reservation restaurants and dinner at the buffet one night. We did not always get our first choice on dinner schedule but worked around as needed. Saw no need to go out for any meals. Lunch is great-good choices of hamburgers or hot dogs, Japanese is our favorite and is great, and the buffet is really loaded. Breakfast buffet is fully loaded as well. I really do not see how they provide so much for the all-inclusive fee.
Our sons thought this was a great place and want to go back, so we expect to go again next year.
Just try to stay in the newer (timeshare) building! Also be aware if new to Cancun that it is always humid there and it feels warm in and out of the rooms regardless of AC, which we found to work fine.
We also noted that the airport has been extensively remodeled since our visit last year, with several chain theme restaurants and shopping to choose while waiting for your flight. Also the baggage men who used to grab your bags while exiting the airport at arrival were gone and there was only one transfer service to get to hotels (choice of your own taxi or shuttle van).
- Official Description (provided by the hotel):
- A time sharing vacation club with access to Crown Paradise resorts and all the RCI properties around the world. ... more less
- Also Known As:
- Golden Shores Crown Paradise Hotel Cancun
- Golden Shores Crown Paradise Cancun