We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Staff Rushed us into Drinks”

Bubba Gump Shrimp Co.
Reserve with OpenTable
Bubba Gump Shrimp Co. is not available for your requested time. Choose another time, or search restaurants with availability.
The time you selected has already passed.
Ranked #49 of 1,022 Restaurants in Cancun
Certificate of Excellence
Cuisines: Seafood
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Breakfast, Lunch, Dinner, Late Night, Delivery, Reservations
Description: ¡Bienvenidos al mundo de Forrest Gump! :D Somos un restaurante divertido, delicioso y familiar. ¡Nuestra especialidad son los camarones! ;) #ImSpecial
Reviewed February 26, 2014

We were in Mexico for two weeks on Isla mejures wonderful time. Great people. Then we hit Bubba Gumps at the Cancun airport. Who in their right mind charges $410 pesos for two drinks. Two extremely average drinks. Bill for two people a salad on onion rings $77.00. The staff sat us and was there to serve us very quickly. Their method to get you to order these overpriced and crappy drinks. Never again will we go to this chain. Even when you do find the prices on the drink menu its on the back page of the ping pong thing.........in small print...never never ever ever again, so beware......

    • Value
    • Atmosphere
    • Service
    • Food
Thank thehamptons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia H, Manager at Bubba Gump Shrimp Co., responded to this reviewResponded March 17, 2014

Hello
First let us thank you for your review , all comments from our guests are very important and all of them help us become always better. Just for the record, this site is for the Bubba Gump Shrimp Co. in the Hotel Zone in Cancun, you visited our Store at the Airport

Never the less , We are sorry our Service and Pricing was not up to your standards and expectations,

We would like to get more feedback from you so our General Manager can adjust the operations if needed. If you could please send us an email to gustavom@meracorporation.com so we can follow up

Again we thank you much for your review and feedback

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (2,901)
Traveler rating
Traveler type
Time of year
Language
  • More languages

904 - 908 of 2,901 reviews

Reviewed February 22, 2014

Fresh shrimp with a great taste, and excellent drinks. Baby back ribs with grilled shrimp was awesome. I want to go back! Their bar menu included a chocolate drink that was to die for - so good! Reasonable prices, great service - just rotate the "Run Bubba Run" sign, and someone stopped in less than a minute. Order a shaken drink and the staff really shakes it up in song and dance! Great food, great experience!

Thank rhodysmiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia H, Manager at Bubba Gump Shrimp Co., responded to this reviewResponded February 26, 2014

Hi There...
Thank you so much for your Awesome Review ... We are thrilled you loved our Fresh Made from Scratch Food...
We really Look forward to seeing you soon
Best Regards!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 21, 2014

We don't have Bubba in the UK so whenever I visit the US I visit Bubbas. To my surprise they had one in Cancun! You can tell the shrimps are super fresh and cooked in as many ways as you could imagine. Its themed around Run Forest Run. Fun decor.

Worth a visit!

1  Thank littleangel38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia H, Manager at Bubba Gump Shrimp Co., responded to this reviewResponded February 26, 2014

Hi There...
Thank you so much for your Awesome Review ... We are thrilled you loved our Fresh Made from Scratch Food...
We really Look forward to seeing you soon
Best Regards!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2014

Watched the Superbowl here! Decent, safe food, reasonable prices, cheerful service. Relaxing night out. Don't expect haute cuisine!

Thank forester99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia H, Manager at Bubba Gump Shrimp Co., responded to this reviewResponded February 26, 2014

Hi There...

Thank you so much for your Awesome Review ... We are thrilled you loved our Fresh Made from Scratch Food...

We really Look forward to seeing you soon

Best Regards!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2014

My friends and I were all bummed about leaving sunny Cancun Mexico so we stopped for a beer and food. I ordered the shrimp salad and my vegan friends ordered the veggie burger. Everything was delicious!

    • Value
    • Atmosphere
    • Service
    • Food
Thank Gentry696
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia H, Manager at Bubba Gump Shrimp Co., responded to this reviewResponded February 26, 2014

Hi There

Thank you so much for your Awesome Review ... this site is for the Bubba Gump in the Hotel Zone in Cancun, you visited our Store at the Airport ….. Still we are thrilled you loved our Fresh Made from Scratch Food...

We really Look forward to seeing you soon

Run Forrest Run !!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers who viewed Bubba Gump Shrimp Co. also viewed

 
Cancun, Quintana Roo
Cancun, Quintana Roo
 
Cancun, Quintana Roo
 

Been to Bubba Gump Shrimp Co.? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing