I wanted to try a new hotel in the area. A local told me about this one. Easy to find on line and I figured it would be great considering the price at $130/night was almost twice what I paid in the other two hotels nearby. First odd thing. There is no open entrance. You either enter through the garage (if a friend takes you) and you have to pay to park to go that way and then struggle to find the door where someone might be available to take your luggage from you. The only other entrance and the main entrance (there is no actual entrance in the garage, it is service and luggage only, so you have to then go out and back into the mall) is right off the entrance to the mall on the east side of this huge mall. If you take a taxi, you then have to lug your luggage up a long way to and through the mall entrance to find the hotel entrance and then take an elevator to the 2nd floor for reception. Once inside the hotel is lovely with nice furnishings and very attentive and friendly staff. Breakfast is extra (or included at the higher room rate). It's a nice selection, although some of the hot foods were cold (all the days I was there) - apparently those burners didn't work well to keep things warm). The room is also quite lovely on first glance - Italian modern I would call it. However, as I unpacked I realized it was somewhat odd. There are no shelves or drawers, so you have to live out of your suitcase. There is a narrow closet to hang things. That is it. The lovely sink is in the bedroom. YOu can slide a mirror wall in front to sort of create a separate space. The sink is the bowl on counter type. Lovely, too. However, there is no stopper - just a big hole. So if you drop a ring it is gone. Also, you can therefore not wash out underwear, etc. in the sink. The water pressure is good there, but the spigot causes major splashing with in 2 feet of the sink, so nothing there stays dry unless the pressure is so low, it hardly reaches the edge of the bowl (so you cannot then get your hands under it). The bathroom is large and looks great. Slate. Nice large toilet and shower. The shower has no pressure. it is just above a trickle, so difficult to shower in all that space. I am not sure how comfortable it would be for two, since there is no place to put anything. It reminds me more of a business hotel, since it seems they expect you to stay only one night and not have luggage. It was filled with locals and even a soccer team. I saw no other gringos the whole time I was there. The WIF was a bit slower than nearby hotels. It was clean and the bed and pillows were very comfortable. I would consider it again next visit, but at twice the price for the same size room and no storage space, I would have to think carefully about that. I forgot to mention the noise. The halls have no carpeting and the doors are think so you can hear all conversations, running, luggage dragging, etc. day and night. I could hear people next to and above me, too. I can sleep through all that racket, but I know many of my friends cannot and would need ear plugs. That is the same in the other two hotels nearby however. It also has a workout room over looking the pool which is on the roof and overlooks the lagoon and tourist hotels in the hotel zone and even the ocean. That is very nice.
- Official Description (provided by the hotel):
- Fiesta Inn continues to evolve and transform as a leader in Business Class hotels with the Fiesta Inn Cancún Las Américas. The hotel is designed to let visitors pass their time as they wish, with spaces that are functional and welcoming, so guests can work independently or socialize in groups. Today, the Fiesta Inn is more than just a hotel. It's a community of travelers all working to get ahead.We remind you that the check-in time is from 3:00 PM. Check-out is at 1:00 PM. We suggest you use our express check-out service. ... more less
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