Mexico all inclusive experience to date is; Grand Oasis(x2), Barcelo Costa, Grand sunset Princess.
First and foremost, the service here was the best I have experienced to date. No staff ever acted like you owed them a tip, but they certainly were appreciative and showed it when you did tip well. Which in turn caused me to tip bigger and more often. The main bartender in the lobby bar(Abundios) was excellent. I threw him 200 pesos the first night I was there, and he would not allow our drinks to get even half empty before he had another one on the bar for us. And the next night he seen us enter the bar and had our drinks on the counter by the time we got there.
The maids were a little more finicky. If I left 20 pesos on the bed they would leave us animal figurines made out of towels. But one morning I had no small bills to leave, so I went down for breakfast and to get some change, but when I came back the room had already been made up. Except they didn't leave any face cloths in the room. I made sure from then on to always have adequate cash on me each night to leave for tip the next morning.
A La Carte restaurants were good for the most part. We did not try Teo Pepe which is Mexican food, since none of us like Mexican cuisine.
Sakura was personal favorite which is Japanese food.
The rest of my group liked Krystal, which was modern fine dining. The beef there is excellent.
The steakhouse which I can't remember the name of offhand, was a bit of a let down. It was still good food, just not anything better than average. Plus our expereince was skewed because they mixed up our reservation and booked us for 2 people instead of 4. So we had to split all our starters and salads between eachother.
Downright terrible. Easily the worst buffet food I have had to date. On our last night there the waiter at Krystal(Rigo, excellent guy), told us that we could talk to the head chef at the buffet and he would make us anything we wanted if we didn't like what was being served. Unfortunately we weren't there long enough to try that out, but it's a tip for anyone else who goes and happens to read this review. So instead I stuck to eating hamburgers and ice cream most every lunch time. For breakfast it was bacon and omelettes. One night of supper there was enough to make sure we booked an A La Cart for every other night there.
The beach is not huge at this hotel, but the water looks nice and the sand is white. It's a little rocky on the left side if you're facing the water, but mostly flat rock that isn't too jagged. Still, stick to the right side and you're safe. The way the hotel faces you end up losing sun kind of early on the beach here.
Overall perception of this hotel is that it is pretty dated decor wise. The cheaper Riu Cancun right next door looks much more modern when you walk in. But this hotel is very clean. The staff here does an amazing job of upkeep. I watched maids cleaning holes on the chair backs in the buffet one night. Level of cleanliness was very apparent when we visited the Riu next door. The Riu Cancun was nowhere near as well kept.
The rooms were nothing fancy but no big let down either. Fairly average I thought. Only complaint was that we had what was supposed to be a king bed in our room, but instead it was 2 twin beds pushed together, that both had seperate sheet sets. So me and my fiancee had to sleep separately.
Location is great if you like to go off resort and do stuff. It is a 5 minute walk from all the clubs and the flea market. There is a mall directly across the street.
I think that about covers it...................
- Official Description (provided by the hotel):
- The Adults Only & 24 H All Inclusive Hotel Riu Palace Las Americas opens all year round and is located right on the beautiful beach of Cancún, in the Corazone area which is the modern hotel zone with American-style shopping centers, restaurants, nightclubs. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The location is ideal due to its proximity to Cancun Airport CUN (20 km) and Cancun (10 km) and invites you to explore the area. The hotel has 372 cozily furnished rooms with free Wi-Fi and offers modern amenities. Relax in our spa, or get in shape at the gym. 3 outdoor pools. Day and evening entertainment, as well as our Pacha Discotheque at neighboring Hotel Riu Cancun. For lovers of gastronomy, we offer live cooking stations at our main buffet restaurant, Japanese, Italian, Mexican, Fusion restaurant and Steakhouse, as well as 6 bars. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with RIU Hotels and Resorts, Hotels.com, Expedia, Hotwire, Orbitz, Travelocity, getaroom.com, Priceline, HotelsforEveryone, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Hotel Riu Palace Las Americas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Riu Palace Cancun
- Cancun Riu Palace
- Riu Las Americas Cancun
- Hotel Riu Palace Las Americas Cancun
- Riu Palace Las Americas Hotel
- Las Americas Cancun