I'm a bit late in sending in this review! We stayed at the Riu Cancun in April and I can honestly say this was the best holiday ever. There was a group of 20 of us who visited as we got married at the Riu Cancun. The age range our our group was from age 1 to age 70. Everyone who went thought the hotel was brilliant and couldn't fault it.
After reading some reviews on here, there are a few complaints regarding the rooms. I will agree that the rooms are slightly outdated, however they are kept very clean like the rest of the hotel. However I don't go on holiday to sit in my room all day and night so I didn't see this as an issue. Our room had two queen size beds in there, a TV, phone, hairdryer and mini bar. The mini bar is all free and stocked every couple of days. In there you get bottled water, bottles of pepsi and a few other things. This is all free and part of your all inclusive package! There are also bottles of spirits in your room. There was about 3 or 4 different bottles, one being a bottle of vodka! These are also stocked every couple of days if you manage to drink all of it!! One thing I would say is don't let people's poor reviews of the rooms put you off staying at this hotel. They are really not as bad as some people on here are making out!
The hotel staff are brilliant, they are all so friendly and can't do enough to help you. In the main bar they were always bringing you drinks before you had even finished the last one! Not sure if she still works there, but one lady called Wilma was brilliant with us, an excellent member of staff!
The food certainly needs mentioning. It was outstanding! There is so much choice that it would be almost impossible not to find something that you would like! We had a couple of fussy eaters in our group and a 1 year old and no one had any issues with the food. The steak house served gorgeous food. Make sure you book in to this restaurant think its a couple of days in advance you need to book and you do this at reception. Outside of meal times you can get ice cream from the restaurant during the day and the sports bar also has burgers, hotdogs, salads and sandwiches 24 hours a day. When this hotel says 24 hour all inclusive, that is exactly what it means! You will certainly never go hungry here!! Oh this also includes alcohol!
There is a nightclub in the hotel, its quite small but its still a good night in there. There is lots of entertainment on in the hotel ranging from aqua aerobics in the 'sports' pool during the day or performances in the theatre area on an evening.
Don't underestimate the prime location of this hotel. You couldn't really be in a better location. No need to worry about paying taxi fares to get to the main clubs area in Cancun, they are in walking distance. This includes clubs like Coco Bongo's. There is also a small shopping centre across the road from the hotel, this has a Starbucks in there and a HSBC bank. There are also a few other shops!
There are 4 pools in this hotel. There is a 'quiet' pool as we called it, a pool bar, a 'sports' pool and an additional pool. You also have the beach area, yes the beach isn't very wide but its more than adequate enough. The sea is clear and clean. All the pools are clean and the areas surrounding them are too.
If you are planning on getting married here then I would recommend it. The wedding planner was great and did extra things which I asked like decorate the gazebo with our decorations which we brought from home.
Overall this was a fantastic holiday and wedding and everyone loved every minute of it! Loved this so much that we are going back there in April! Cant wait!!!
- Official Description (provided by the hotel):
- Located in "Corazone", Cancun's resort area. 14-Storey main building and a 5-storey annex building. On the beachfront. Complimentary sun loungers on the beach. 20 M/65 ft. From a shopping centre. 10 Km/6.2 Miles from downtown Cancun. 20 Km/12.5 Miles from Cancun Int'l. Airport. Credit cards accepted: MasterCard, Visa ... more less
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- Also Known As:
- Riu Cancun Hotel Cancun
- Riu Cancun Mexico
- Cancun Riu Hotel
- Rui Cancun