We stayed there for a week and had a wonderful time. Our room was an Ocean Front Master Suite on the preferred floor. It was a corner room which was over 1000 square feet with 2 bathrooms, 5 huge closets, a dining room, living room, family room, and mini bar area, plus had floor to ceiling windows on all 3 sides. Pure luxury! We loved the pool for preferred guests since it was quiet and not overly crowded, plus we could eat lunch at Olio which had delicious perfect size plates. We especially loved the tuna taki and the lobster/steak skewers. The staff was extremely friendly and went out of there way to make sure our stay was perfect. We planned to have a romantic dinner outside, but it was too windy so they had it indoors for us. The table was decorated with rose petals and, Francisco, our server planned our whole menu, which was absolutely perfect!! The only things we didn't like about our experience, was 1st, our dining experience at Niebbolo. The food was wonderful, but our server kept pushing us to purchase $100 bottles of wine and wouldn't take 'no' for an answer. In fact, as preferred guests, we thought we should receive upgraded bottles of wine free of charge, especially since we are wine connoisseurs and the house wine wasn't very good. 2nd, we somehow got talked into a 2 hour sales pitch about getting an Amstar membership, which was a complete waste of a morning - but at least we got $200 to spend at the spa for our time. Lastly, the thermostat in the main room broke and wouldn't warm up past 60 degrees. We kept asking them to fix it, but unfortunately, it never was. Anyway, compared to the fantastic time we had, those unpleasantries were minor. I would highly recommend staying at this resort!
- Official Description (provided by the hotel):
- Escape to the heart of Cancun at Secrets The Vine Cancun. This adults-only, ultra-chic, contemporary resort offers all the indulgences of Unlimited-Luxury(R), starting with 497 modern, elegant guest rooms and suites, 24-hour room service and pool and beach wait service. The 497 graciously appointed guest rooms and suites comes complete with Italian porcelain and teak wood furnishings and sleek, private terraces overlooking the crystal-clear Caribbean Sea and Laguna Nichupte. All guest rooms and suites are equipped with luxurious amenities including 24-hour room and concierge services,daily refreshed mini-bar, smart TVs and much more. Plus, stay connected with Unlimited Connectivity -offering free WiFi and free calling to the U.S. and Canada and more. The experience continues with limitless access to six gourmet restaurants and top-shelf spirits served at the six modern bars and lounges throughout the resort plus 24-hour dining options allow guests to devour late night bites at The Vine Café or stay in and order room service. Sommelier-led wine tastings with some of the world's finest wine collections with wine pairings and wine education are available for all guests to partake in. The Vine Bazaar, a contemporary and unique centralized venue adorned cozy café, relaxing terrace and more indulgent gourmet fare and beverages. All topped off by an array of exciting live entertainment and the added option to visit nearby participating resorts for a night out with the Sip, Savor & See Dining Experience. Relax by one of three sparkling swimming pools, partake in many of the daily activities that are offered, or enjoy a spa treatment at the exquisite Secrets Spa by Pevonia(R), boldly inspired by cave-like structures and natural cenotes of the area. Hit the links with complimentary greens fees at a nearby championship course, or partake in Sommelier-led wine tastings. Whether you're doing it all or doing nothing at all Secrets The Vine Cancun is the ultra-chic destination to indulge in pure luxury. Secrets The Vine Cancun - Sparkling. Elegant. Bold. ... more less
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