We enjoyed our January stay at this resort and would go back, though it would not be our first choice. Overall, the resort was beautiful and very clean. It is tucked between the Sandos and Hard Rock resorts -- a little too cozy as we like grounds that are a little more spread out and with more vegetation worked into the grounds. That said, the pools were positioned well and, if you like a place where you can run into the same people frequently, The Vines is for you.
The beach was small with lounge chairs packed together. We had no trouble getting chairs and umbrellas. The ocean is a beautiful turquoise blue and had great views of it from our standard room. The atmosphere was VERY relaxed.
Our room was plenty big enough, very clean, and the bed was comfortable. The lighting in the room was an adventure. They tried to be high-tech with their lighting system and sacrificed practicality. It takes a while to figure out which "buttons" to push to get the lighting you are looking for. Vanity lighting was poor. The view from the balcony was amazing. However, if you like your privacy, these are not for you. The dividing walls between them are not solid and we could see through them quite easily.
The food was good, but not great. The best for us was the morning buffet which had plenty of variety. The specialty restaurants provided some nice atmosphere, good food, and great service (except for the one night at the steak house). During the day, we could get food any time we wanted it, whether inside or outside. I loved their homemade chips!
The drinks were just OK. We didn't have one that really knocked our socks off --- except the shots!
Service was excellent. There were more than enough super-friendly people to take care of all our needs. We never had to wait.
We would rate the Secrets The Vines as a very good high-end resort, but not top of the line. We would recommend it for other Trip Advisor travelers.
- Official Description (provided by the hotel):
- Escape to the heart of Cancun at Secrets The Vine Cancun. This adults-only, ultra-chic, contemporary resort offers all the indulgences of Unlimited-Luxury(R), starting with 497 modern, elegant guest rooms and suites, 24-hour room service and pool and beach wait service. The 497 graciously appointed guest rooms and suites comes complete with Italian porcelain and teak wood furnishings and sleek, private terraces overlooking the crystal-clear Caribbean Sea and Laguna Nichupte. All guest rooms and suites are equipped with luxurious amenities including 24-hour room and concierge services,daily refreshed mini-bar, smart TVs and much more. Plus, stay connected with Unlimited Connectivity -offering free WiFi and free calling to the U.S. and Canada and more. The experience continues with limitless access to six gourmet restaurants and top-shelf spirits served at the six modern bars and lounges throughout the resort plus 24-hour dining options allow guests to devour late night bites at The Vine Café or stay in and order room service. Sommelier-led wine tastings with some of the world's finest wine collections with wine pairings and wine education are available for all guests to partake in. The Vine Bazaar, a contemporary and unique centralized venue adorned cozy café, relaxing terrace and more indulgent gourmet fare and beverages. All topped off by an array of exciting live entertainment and the added option to visit nearby participating resorts for a night out with the Sip, Savor & See Dining Experience. Relax by one of three sparkling swimming pools, partake in many of the daily activities that are offered, or enjoy a spa treatment at the exquisite Secrets Spa by Pevonia(R), boldly inspired by cave-like structures and natural cenotes of the area. Hit the links with complimentary greens fees at a nearby championship course, or partake in Sommelier-led wine tastings. Whether you're doing it all or doing nothing at all Secrets The Vine Cancun is the ultra-chic destination to indulge in pure luxury. Secrets The Vine Cancun - Sparkling. Elegant. Bold. ... more less
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