We went to the Secrets Hotel for a 2 week holiday beginning on the 7th Dec 2013.
The second you enter, you are welcomed with a smiling face, a cold towel to cool your face and a chilled glass of champagne - perfect start to your holiday!!!
The hotel itself is beautiful, the second you step foot in the hotel you get the wow factor!!!
We stayed on the 10th floor from the hotel with a sea view room. The rooms are amazing. The bed is like sleeping on a cloud and is huge!!!
The shower in the room is incredible, you each get your own sink which is a big advantage.
Mini bar topped up daily, overall very spacious, luxurious and spotless - the maids did a wonderful job.
FOOD - If you struggle to find something you do not like here, I think there is something wrong with you. The food was the nicest I have ever had at any hotel I have ever stayed at, from breakfast through to evening meal. Personal favourite was the blue water grill. The chefs parade at 1 o'clock every day was also a highlight of our holiday, selection of food and drinks whilst catching the sun, what more could you want. There was a massive selection of soft drinks, cocktails, alcohol, spirits etc., if you came up with something you would like to try the bar staff were more than happy to make it for you, bay breeze was a favourite cocktail for us.
The biggest attribute of Secrets the Vine is the staff. I would like to say a huge thank you to the 3 girls Kara, Bethany and Kendall and also Sunday. who were so much fun, really chatty and always there to offer help if we needed any, I feel these 4 really need commending as they made our stay extra special.
Also have to mention Carlos and Marcelo in the market café, Yolanda in the Vine bar, and Daniel and Alberto who always welcomed us with a smile and kind words. We feel these staff in particular really made our stay and we would love to come back to see them all.
The staff mentioned above took the time to get to know you, were always caring and attentive.
I have never stayed anywhere and felt so at home, and that is due to the staff, that is what separates this hotel from the rest.
In summary the hotel is heaven in every way, from the second you arrive until the sad moment you leave the hotel. I usually don't write reviews (this is my first), but I feel this hotel deserves the 5 start rating it has and more.
Most definitely will be going back and see you soon :) :) :)
- Official Description (provided by the hotel):
- Escape to the heart of Cancun at Secrets The Vine Cancun. This adults-only, ultra-chic, contemporary resort offers all the indulgences of Unlimited-Luxury(R), starting with 497 modern, elegant guest rooms and suites, 24-hour room service and pool and beach wait service. The 497 graciously appointed guest rooms and suites comes complete with Italian porcelain and teak wood furnishings and sleek, private terraces overlooking the crystal-clear Caribbean Sea and Laguna Nichupte. All guest rooms and suites are equipped with luxurious amenities including 24-hour room and concierge services,daily refreshed mini-bar, smart TVs and much more. Plus, stay connected with Unlimited Connectivity -offering free WiFi and free calling to the U.S. and Canada and more. The experience continues with limitless access to six gourmet restaurants and top-shelf spirits served at the six modern bars and lounges throughout the resort plus 24-hour dining options allow guests to devour late night bites at The Vine Café or stay in and order room service. Sommelier-led wine tastings with some of the world's finest wine collections with wine pairings and wine education are available for all guests to partake in. The Vine Bazaar, a contemporary and unique centralized venue adorned cozy café, relaxing terrace and more indulgent gourmet fare and beverages. All topped off by an array of exciting live entertainment and the added option to visit nearby participating resorts for a night out with the Sip, Savor & See Dining Experience. Relax by one of three sparkling swimming pools, partake in many of the daily activities that are offered, or enjoy a spa treatment at the exquisite Secrets Spa by Pevonia(R), boldly inspired by cave-like structures and natural cenotes of the area. Hit the links with complimentary greens fees at a nearby championship course, or partake in Sommelier-led wine tastings. Whether you're doing it all or doing nothing at all Secrets The Vine Cancun is the ultra-chic destination to indulge in pure luxury. Secrets The Vine Cancun - Sparkling. Elegant. Bold. ... more less
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