My husband and I were absolutely BLOWN AWAY by the outstanding level of professionalism and customer service.
As soon as we walked through the door, we felt like royalty. The staff knew us already!
The amenities are countless, food is great, staff is awesome and they have plenty of activities so you don't have to leave the resort if you don't want to!
This is unlike any other all inclusive resort you have ever been today! It was my first but my husband has been to several in Cancun and Mexico period and even he said this trip definitely set the bar way high in the sky!
Rooms were spic and span, room service was prompt and beds were super comfy! We had an amazing view from the 25th floor facing the lagoon and the Caribbean Sea.
Best food Restaurant was the Asian (Red Dragon I think??) hands down! Unfortunately we ate at this restaurant our last night there. Otherwise we would have been there at least 3x for sure.
Breakfast buffet at the Market Cafe is ample. So many delicious options to choose from.
Definitely take advantage of the 24 hour room service as well. We had breakfast on the patio overlooking the amazing view from our room.
They have truly thought of everything. Once you have stayed at The Vine, or any other Secrets resort from what we hear, you will never go to another All-Inclusive resort again.
Loved every moment!
- Official Description (provided by the hotel):
- Escape to the heart of Cancun at Secrets The Vine Cancun. This adults-only, ultra-chic, contemporary resort offers all the indulgences of Unlimited-Luxury(R), starting with 497 modern, elegant guest rooms and suites, 24-hour room service and pool and beach wait service. The 497 graciously appointed guest rooms and suites comes complete with Italian porcelain and teak wood furnishings and sleek, private terraces overlooking the crystal-clear Caribbean Sea and Laguna Nichupte. All guest rooms and suites are equipped with luxurious amenities including 24-hour room and concierge services,daily refreshed mini-bar, smart TVs and much more. Plus, stay connected with Unlimited Connectivity -offering free WiFi and free calling to the U.S. and Canada and more. The experience continues with limitless access to six gourmet restaurants and top-shelf spirits served at the six modern bars and lounges throughout the resort plus 24-hour dining options allow guests to devour late night bites at The Vine Café or stay in and order room service. Sommelier-led wine tastings with some of the world's finest wine collections with wine pairings and wine education are available for all guests to partake in. The Vine Bazaar, a contemporary and unique centralized venue adorned cozy café, relaxing terrace and more indulgent gourmet fare and beverages. All topped off by an array of exciting live entertainment and the added option to visit nearby participating resorts for a night out with the Sip, Savor & See Dining Experience. Relax by one of three sparkling swimming pools, partake in many of the daily activities that are offered, or enjoy a spa treatment at the exquisite Secrets Spa by Pevonia(R), boldly inspired by cave-like structures and natural cenotes of the area. Hit the links with complimentary greens fees at a nearby championship course, or partake in Sommelier-led wine tastings. Whether you're doing it all or doing nothing at all Secrets The Vine Cancun is the ultra-chic destination to indulge in pure luxury. Secrets The Vine Cancun - Sparkling. Elegant. Bold. ... more less
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