We stayed from the 9th to the 22nd of June in order to celebrate our 25th anniversary.
A beautiful incredibly clean hotel rather than a sprawling holiday resort with a particular emphasis on the quality of the food.
Very easy to travel around the local area on the incredibly frequent local bus services. 8 and a half pesos per journey, change given by bus drivers and stops at frequent intervals all along the main straight.
Lovely pools and fabulous beach with fantastic views at all times of the day both from our room 2202 and from the pool area/Sea Salt restaurant in particular.
Swimming in front of the hotel not for the faint hearted as even on calmer days a strong swell and diagonal undertow. Swimming is easy and enjoyable if you like a swell as the sea is around 4-5 foot deep a couple of yards offshore. Either side of the hotel i.e. in front of the Sandos or Hard Rock the sea is shallower and much less of an undertow.
No problems with access to pools/sunbeds/umbrellas/shade at any time during our stay and whilst there is rhythm to each day we never had any trouble finding a quiet spot. Generally things are quiet and laid back until 12 then it picks up throughout afternoon before quieting off around 4pm.
This worked perfectly for us as we like to avoid the midday sun. We were in the habit of retreating back to our room where we made use of the preferred options re drinks/snacks etc both from the impeccably maintained mini bar and take outs from the preferred longe. Unlimited wi-fi access also useful. Rooms also kept very clean with daily housekeeping and turn-down service.
We ate all our meals and snacks in the hotel and still hadn't run out of options at the end of our stay. Many of the meals were fabulous and there were frequents surprises even at the buffet with respect to the quality and taste of the meals served there.
Staff generally very competent and helpful although to be hyper picky at times a sense that completing the task in hand came before meeting the needs of the customer at times. Nearly always though very good customer service. No sense that tipping was expected but always appreciated when we did.
I think a hotel particularly suited to couples aged 30-50 but I'm sure any-one could enjoy themselves here.
- Official Description (provided by the hotel):
- Escape to the heart of Cancun at Secrets The Vine Cancun. This adults-only, ultra-chic, contemporary resort offers all the indulgences of Unlimited-Luxury(R), starting with 497 modern, elegant guest rooms and suites, 24-hour room service and pool and beach wait service. The 497 graciously appointed guest rooms and suites comes complete with Italian porcelain and teak wood furnishings and sleek, private terraces overlooking the crystal-clear Caribbean Sea and Laguna Nichupte. All guest rooms and suites are equipped with luxurious amenities including 24-hour room and concierge services,daily refreshed mini-bar, smart TVs and much more. Plus, stay connected with Unlimited Connectivity -offering free WiFi and free calling to the U.S. and Canada and more. The experience continues with limitless access to six gourmet restaurants and top-shelf spirits served at the six modern bars and lounges throughout the resort plus 24-hour dining options allow guests to devour late night bites at The Vine Café or stay in and order room service. Sommelier-led wine tastings with some of the world's finest wine collections with wine pairings and wine education are available for all guests to partake in. The Vine Bazaar, a contemporary and unique centralized venue adorned cozy café, relaxing terrace and more indulgent gourmet fare and beverages. All topped off by an array of exciting live entertainment and the added option to visit nearby participating resorts for a night out with the Sip, Savor & See Dining Experience. Relax by one of three sparkling swimming pools, partake in many of the daily activities that are offered, or enjoy a spa treatment at the exquisite Secrets Spa by Pevonia(R), boldly inspired by cave-like structures and natural cenotes of the area. Hit the links with complimentary greens fees at a nearby championship course, or partake in Sommelier-led wine tastings. Whether you're doing it all or doing nothing at all Secrets The Vine Cancun is the ultra-chic destination to indulge in pure luxury. Secrets The Vine Cancun - Sparkling. Elegant. Bold. ... more less
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