I have been to Cancun a few times before and stayed at the Marriott Casa Magna. After reading reviews of The Secrets Vine Cancun I decided to make the switch, and I am glad we did. My boyfriend and I have worked in restaurants for years so top quality food, booze and service is very important to us. Upon check in we were greeted with sparkling wine and cold towels, nice touch. We arrived at 1:30 and our room was ready. David, our butler showed us to our amazing room and had our room stocked with everything we needed. We spent both days hopping between the preferred club pool and the beach. The other pools are nice but can get busy and loud during the day and on this trip we preferred to read and enjoy each other's company but the water aerobics and games looked fun. Breakfast was awesome! I am not a huge buffet fan, but the breakfast buffet was large and fresh. I especially enjoyed the made to order omelet and crepe stations. I didn't think that room service was great, the quality of the food seemed much less than of the restaurants. Our favorite dinners were at the italian restaurant and the steak house. We ordered the lamb chops many times, they were so great! The pizza was so-so, they should make better use of the crust and cheese since they do have a nice (expensive) wood fire oven at their disposal. Portion sizes were smaller, but still filled you up. I prefer quality over quantity, which secrets does! Overall, this was an amazing trip and thank you to David and the entire staff for making our trip great. We will be back!
One thing I would mention is that I mentioned serval times that it was our anniversary but they did not acknowledge it since we are not married. We spent just as much money, if not more on the hotel and tipping than married couple did, so why shouldn't we be reconginzed?
Rooms, pools, service, drinks, David our butler, Pita our bartender, and Raul at the italian restaurant.
Not a large sprawling resorts like most in Mexico, but all views are amazing. Entrance is not large and grand. Was not crazy about lunch choices, ate at SeaSalt, buffet and preferred pool and they were so-so. Was not impressed by the spa, we didn't have treatments but did take use of the showers and baths, they were not at usual spa temps and I think that was the one area of the resort that needed some maid attention.
If an upgrade is less than $100 on booking and/or check-in, UPGRADE! If not, you will not notice much of a difference other than larger rooms and preferred pool access. You do not have to get up early to reserve chairs, I did one day and regretted it because there were still great spots all around the pool and beach. DO NOT FORGET TO TIP FOR GOOD SERVICE, I noticed almost every person did not tip at the end of meals or great service, you will receive even better service if you do and they deserve it!
- Official Description (provided by the hotel):
- Escape to the heart of Cancun at Secrets The Vine Cancun. This adults-only, ultra-chic, contemporary resort offers all the indulgences of Unlimited-Luxury(R), starting with 497 modern, elegant guest rooms and suites, 24-hour room service and pool and beach wait service. The 497 graciously appointed guest rooms and suites comes complete with Italian porcelain and teak wood furnishings and sleek, private terraces overlooking the crystal-clear Caribbean Sea and Laguna Nichupte. All guest rooms and suites are equipped with luxurious amenities including 24-hour room and concierge services,daily refreshed mini-bar, smart TVs and much more. Plus, stay connected with Unlimited Connectivity -offering free WiFi and free calling to the U.S. and Canada and more. The experience continues with limitless access to six gourmet restaurants and top-shelf spirits served at the six modern bars and lounges throughout the resort plus 24-hour dining options allow guests to devour late night bites at The Vine Café or stay in and order room service. Sommelier-led wine tastings with some of the world's finest wine collections with wine pairings and wine education are available for all guests to partake in. The Vine Bazaar, a contemporary and unique centralized venue adorned cozy café, relaxing terrace and more indulgent gourmet fare and beverages. All topped off by an array of exciting live entertainment and the added option to visit nearby participating resorts for a night out with the Sip, Savor & See Dining Experience. Relax by one of three sparkling swimming pools, partake in many of the daily activities that are offered, or enjoy a spa treatment at the exquisite Secrets Spa by Pevonia(R), boldly inspired by cave-like structures and natural cenotes of the area. Hit the links with complimentary greens fees at a nearby championship course, or partake in Sommelier-led wine tastings. Whether you're doing it all or doing nothing at all Secrets The Vine Cancun is the ultra-chic destination to indulge in pure luxury. Secrets The Vine Cancun - Sparkling. Elegant. Bold. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, BookIt.com, Orbitz, Travelocity, Booking.com, Hotels.com, Priceline, Hotwire, HotelsforEveryone, Evoline ltd, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Secrets The Vine Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.