We have stayed at The Secrets from Jan 12-19. We were welcomed by Erick who show us the property. We were really amazed by the beauty of this hotel. Everything has been perfect from the beginning until the end. The staff was always there to help us and serve you with a smile. We had the preferred junior suite room, facing the Hard Rock hotel and the view was amazing. The room was big, extremely clean, the fridge was always full with beer, juice, water and coca-cola. They clean the room in the morning and at night. We did enjoy staying in the preferred club. We liked going on the private swimming pool and having a breakfast on the 21st floor while our room was getting clean. sports bar was awsome with good food and all the sports channel possible. Thank you to Cesar, our butler, who was always ready to help us. We have tried all the restaurant and they were all delicious! Special thank to Enrique at the Asian restaurant. Entertainment team was awesome, very dynamic! aerobic was fun with Jesus, Bingo with Beth around the pool area. That was fun! We had an incredible vacation and we hope to go back again!
- Official Description (provided by the hotel):
- Escape to the heart of Cancun at Secrets The Vine Cancun. This adults-only, ultra-chic, contemporary resort offers all the indulgences of Unlimited-Luxury(R), starting with 497 modern, elegant guest rooms and suites, 24-hour room service and pool and beach wait service. The 497 graciously appointed guest rooms and suites comes complete with Italian porcelain and teak wood furnishings and sleek, private terraces overlooking the crystal-clear Caribbean Sea and Laguna Nichupte. All guest rooms and suites are equipped with luxurious amenities including 24-hour room and concierge services,daily refreshed mini-bar, smart TVs and much more. Plus, stay connected with Unlimited Connectivity -offering free WiFi and free calling to the U.S. and Canada and more. The experience continues with limitless access to six gourmet restaurants and top-shelf spirits served at the six modern bars and lounges throughout the resort plus 24-hour dining options allow guests to devour late night bites at The Vine Café or stay in and order room service. Sommelier-led wine tastings with some of the world's finest wine collections with wine pairings and wine education are available for all guests to partake in. The Vine Bazaar, a contemporary and unique centralized venue adorned cozy café, relaxing terrace and more indulgent gourmet fare and beverages. All topped off by an array of exciting live entertainment and the added option to visit nearby participating resorts for a night out with the Sip, Savor & See Dining Experience. Relax by one of three sparkling swimming pools, partake in many of the daily activities that are offered, or enjoy a spa treatment at the exquisite Secrets Spa by Pevonia(R), boldly inspired by cave-like structures and natural cenotes of the area. Hit the links with complimentary greens fees at a nearby championship course, or partake in Sommelier-led wine tastings. Whether you're doing it all or doing nothing at all Secrets The Vine Cancun is the ultra-chic destination to indulge in pure luxury. Secrets The Vine Cancun - Sparkling. Elegant. Bold. ... more less
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