We stayed at Secrets of the Vine Oct 23-30. We arrived just before 11 pm tired and hungry. We were somewhat taken back at check in when we were told there was only 1 bar open and no restaurants and our only dining option was room service. After being shown to our suite we headed down to the sports bar for a drink to unwind and the very friendly server offered us a menu. We devoured some tasty fish tacos and some light pub fare. We then returned to our suite on the 23rd floor and I must say the room was everything we hoped for- a king sized bed, plenty of closet space for our things, an expansive balcony with views to the ocean and lagoon, a well stocked mini bar and a large duel headed shower allowing both of us to shower together. The decor throughout is very modern with tons of tile. Our bed was super comfy with plenty of pillows. In the morning we were grateful for a wonderful breakfast buffet. They had so many offerings with a great juice bar, omelets made to order, fresh fruit, fish choices and several local dishes. The food overall was quite good. Tip: if you order a bottle of wine in the restaurants ask about the special offering you can receive. We ordered wine most evenings and the staff went out of their way to put together wonderful meals for us and friends we met while there (hi Rob & Georgette!) . Most were delicious surf and turf with perfectly prepared fish. They served us family style and the meals were incredible. The only negative in regards to dining for us was room service. We would order coffee and juice for the morning and it never came at the time we requested. One morning it didn't arrive at all. Would have made our morning lounging in the room more relaxing.
The pool area on the 12th floor was awesome! It is for preferred guest only and when you get there they help set up umbrellas next to your chaise to keep you shaded if you like, bring you fresh towels and serve you tasty beverages in and out of the pool. The pool here was warmer than the downstairs pool and not nearly as crowded. This alone made the upgrade to preferred worthwhile to us.It also was more relaxing.The wifi came in great here so you could use your iPad while lounging. Wifi was free in the preferred rooms and if you downloaded the secrets app on your phone you could call home for free. The app also let's you know what restaurant was open and the entertainment for the day.
The beach area had plenty of chaises to use and a bar that served you while you were there. They had beach volleyball most days and music and activities in the nearby pool area . The lobby area has a beautiful gas fireplace with games on the tables to enjoy. The fresh flowers are beautiful and the seating comfortable. The location of the hotel is right next to the bus stop and for a buck you can get around cancun easily. The staff was very helpful. We cannot say enough about how friendly and attentive they were. From check in to check out the staff all went above and beyond to make our stay as enjoyable as it was. A big Thank You to all of the secrets staff!
- Official Description (provided by the hotel):
- Escape to the heart of Cancun at Secrets The Vine Cancun. This adults-only, ultra-chic, contemporary resort offers all the indulgences of Unlimited-Luxury(R), starting with 497 modern, elegant guest rooms and suites, 24-hour room service and pool and beach wait service. The 497 graciously appointed guest rooms and suites comes complete with Italian porcelain and teak wood furnishings and sleek, private terraces overlooking the crystal-clear Caribbean Sea and Laguna Nichupte. All guest rooms and suites are equipped with luxurious amenities including 24-hour room and concierge services,daily refreshed mini-bar, smart TVs and much more. Plus, stay connected with Unlimited Connectivity -offering free WiFi and free calling to the U.S. and Canada and more. The experience continues with limitless access to six gourmet restaurants and top-shelf spirits served at the six modern bars and lounges throughout the resort plus 24-hour dining options allow guests to devour late night bites at The Vine Café or stay in and order room service. Sommelier-led wine tastings with some of the world's finest wine collections with wine pairings and wine education are available for all guests to partake in. The Vine Bazaar, a contemporary and unique centralized venue adorned cozy café, relaxing terrace and more indulgent gourmet fare and beverages. All topped off by an array of exciting live entertainment and the added option to visit nearby participating resorts for a night out with the Sip, Savor & See Dining Experience. Relax by one of three sparkling swimming pools, partake in many of the daily activities that are offered, or enjoy a spa treatment at the exquisite Secrets Spa by Pevonia(R), boldly inspired by cave-like structures and natural cenotes of the area. Hit the links with complimentary greens fees at a nearby championship course, or partake in Sommelier-led wine tastings. Whether you're doing it all or doing nothing at all Secrets The Vine Cancun is the ultra-chic destination to indulge in pure luxury. Secrets The Vine Cancun - Sparkling. Elegant. Bold. ... more less
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