We stayed at Secrets The Vine from August 16th-26th, 2012 for our second anniversary. We have previously been to Secrets Maroma, Secrets Silversands, Excellence Playa Mujeres,...We thoroughly enjoyed our stay from beginning to end; from the warm welcome we received upon checking in, to the final farewell on our last day in paradise. This trip was fabulous in every regard.
Firstly, the staff are amongst the friendliest people you'll meet. They are always around to cater to your every need, greet you with a smile, and make an effort to learn your name and ensure that your stay is one to remember. We greatly enjoyed the personal touch of our butler, Sandra, who helped us with anything we needed within mere minutes of a request. Thank you, Sandra, we miss you! The GM, Jean-Pierre, always seemed to be around, making sure that the guests were happy and comfortable and that everything was running smoothly. Looking forward to seeing you again in August, Jean-Pierre! Gustavo, one of the pool and beach staff was absolutely amazing. He was ready every morning to prepare our chairs, umbrella and towels for us, not to mention keeping us supplied with never ending drinks and food delights. Thanks, Gustavo! Claudia at the coffee bar is a sweetheart. Always friendly and welcoming, and makes terrific coffees, iced cappuccinos, mochas, and all that you can imagine. See you soon, Claudia!
Upon checking in to our room, we were so impressed with the modern touches: state of the art lighting, high ceilings, modern furniture, comfortable bed, ample space (his and her closets!), double shower and flat sceen tv with great channel selection.
There are 4 pool areas around the property, some with activity going on, and others more appealing to those wanting a quiet atmosphere. The pool temperature is lovely and the pool service was great. A nice touch was the complimentary trial massages that we received while lounging.
The soft white sandy beach is nice and deep and is great for walking. The water was lovely and warm in August, with no rocks to be seen. Weather was a little windy when we were there so some days that made for big waves. A nice beach for frolicking in the surf and going for a stroll.
The restaurants at the hotel are numerous and offer different types of cuisine. We particularly enjoyed the grill where we feasted on scallops, lamb, steak, etc. Olio is a lovely restaurant on the 14th floor where you can take in the sunset and overlook the bay on one side and the ocean on the other. The asian food at Dragons was very tasty as well, especially the great selection of sushi and curries. Nicely spiced and very flavorful. In our opinion, the food at this resort was amongst the best that we’ve had in Mexico and no restaurant disappoints. On top of this, the breakfast buffet has lots of choices.... French toast was terrific!
Drinks are all made with top-shelf liquor and are delicious. Many different varieties of spirits and bar staff are always willing to mix and blend you up something fabulous.
On top of the beautiful rooms, great food, friendly staff and lovely pools and beach, the property itself is stunning.
Looking forward to returning “home”, as you so well put it Rod. Hope to see you there as well next year during our next stay. We enjoyed our chats and meeting you.
- Official Description (provided by the hotel):
- Escape to the heart of Cancun at Secrets The Vine Cancun. This adults-only, ultra-chic, contemporary resort offers all the indulgences of Unlimited-Luxury(R), starting with 497 modern, elegant guest rooms and suites, 24-hour room service and pool and beach wait service. The 497 graciously appointed guest rooms and suites comes complete with Italian porcelain and teak wood furnishings and sleek, private terraces overlooking the crystal-clear Caribbean Sea and Laguna Nichupte. All guest rooms and suites are equipped with luxurious amenities including 24-hour room and concierge services,daily refreshed mini-bar, smart TVs and much more. Plus, stay connected with Unlimited Connectivity -offering free WiFi and free calling to the U.S. and Canada and more. The experience continues with limitless access to six gourmet restaurants and top-shelf spirits served at the six modern bars and lounges throughout the resort plus 24-hour dining options allow guests to devour late night bites at The Vine Café or stay in and order room service. Sommelier-led wine tastings with some of the world's finest wine collections with wine pairings and wine education are available for all guests to partake in. The Vine Bazaar, a contemporary and unique centralized venue adorned cozy café, relaxing terrace and more indulgent gourmet fare and beverages. All topped off by an array of exciting live entertainment and the added option to visit nearby participating resorts for a night out with the Sip, Savor & See Dining Experience. Relax by one of three sparkling swimming pools, partake in many of the daily activities that are offered, or enjoy a spa treatment at the exquisite Secrets Spa by Pevonia(R), boldly inspired by cave-like structures and natural cenotes of the area. Hit the links with complimentary greens fees at a nearby championship course, or partake in Sommelier-led wine tastings. Whether you're doing it all or doing nothing at all Secrets The Vine Cancun is the ultra-chic destination to indulge in pure luxury. Secrets The Vine Cancun - Sparkling. Elegant. Bold. ... more less
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