My husband and I stayed at Sandos last October and really loved it. Based on that we decided to return for a second visit this October and brought another couple with us this time. While the pools and the beach are just as wonderful as last time, I was very dissapointed in the food this time and based on that, we will not be returning. We are all professionals in our late 30's and early 40's, with quite a lot of travel and dining experience. The morning buffet was good as well as the lunch options. When it comes to dinner, the experience that we had at Seasons was absurd to say the least. First a 2 and 1/2 hour wait, the only other option was a mexican buffet. So we decided to wait. Finally seated at 10:30 pm, 20 minutes later we received bread. About another 30 minutes later we received our soup, it was CREAMED CORN WITH WHIP CREAM, please do not belittle us and state that is is gastronemy!! The other soup with the sea foam was just as inedible. On to the main course, which was served after 11 pm, a fake filet (this is NOT filet mignon) and a lobster tail which was inedible due to it being bad. We did not eat our meal and went back to room to order pizza. This was such a waste of an evening. Please Seasons, work on your menu.The servers are excellent and all of the staff, very kind and helpful.
- Official Description (provided by the hotel):
- A refined and yet welcoming sense of personal service pervades Sandos Cancun Lifestyle Experience Resort. Our guests enjoy an intimate setting on the sands of Cancun, combining a great all inclusive Total Gourmet Experience with pleasure and relax in 187 rooms, 26 suites. The visitors may enjoy a world-class spa with fitness center, two fine-dining restaurants, three tiered pools, and the Caribbean beach with private cabanas and beachside attendants. ... more less
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