My husband and I just returned from the Sandos one week ago. We still can't believe that our 8 days at the Sandos were "picture perfect"! We have visited Mexico 16 times, but this was the best time ever. We tried to decide if it was the wonderful hotel or the people who worked there that made it so enjoyable. It was both! From the moment we stepped up to the front desk and met smiling Marisela, it was fabulous. There was amazing Irving who made us happy just being around him and his wonderful service, Gracious Ericka who would greet us at night, by name, after the first night she met us, Reyes, who would go far beyond the "call of duty" to make sure that our beach drinks, seating area, food, etc. were just perfect and that we were totally happy. We once owned a restaurant, and it was fun to watch the workers. One who was still in training, Erick, really impressed us. His every move was productive and made the guest feel so special. So, from arriving and mentioning that it was my birthday, to having a perfect lunch and then shown to our room, where there was a magnificent birthday cake waiting for me, to Alberto, who treated us like we were royalty when we came to dinner, we were overwhelmed with the service. I know that I cannot mention everyone, but please don't take my word for it, go to the Sandos and make a memory you will enjoy remembering for years to come.
p.s. I loved the warm pools and the miles and miles of white sandy beach!!!
- Official Description (provided by the hotel):
- A refined and yet welcoming sense of personal service pervades Sandos Cancun Luxury Experience Resort. Our guests enjoy an intimate setting on the sands of Cancun, combining a great all inclusive Total Gourmet Experience with pleasure and relax in 187 rooms, 26 suites. The visitors may enjoy a world-class spa with fitness center, two fine-dining restaurants, three tiered pools, and the Caribbean beach with private cabanas and beachside attendants. ... more less
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