My husband and my parents stayed here end of October early November and had a very pleasant time. Having stayed a several resorts in the Cancun area, what I liked about this resort was that it was small and every thing was very accessible within a short walking distance. The hotel is very upscale in their furnishings as well as the overall appearance. The gym is first class and better than most gyms you would become a member of in your home town. We visited the spa two times for massages and enjoyed the experience immensely. Before we even received our massages we took advantage of the very plush facility using the whirlpool,sauna,steam room as well as the cold water tank. It was a true spa experience. At the time of our stay the hotel was not full to capacity due to to the change over from the Le Meridian Hotel as it was only about 10 to 20 percent full, so we were very spoiled by the staff. The young gentleman at the pool (Salamander--I think) made sure everyday that we had our chairs with towels on them by the ocean or on the swing chairs by the pool. They never waited around expecting tips but I am sure it was helpful that we remembered them. The back half of the pool does get shaded by mid afternoon due to the Secrets hotel but it's nice to have an area out of the sun. They did provide some entertainment a fire show and a band one night with an outdoor barbecue. The only negative that I would give this resort was that the food on one night was sub par (fish), but the rest of our stay the food was very good. When we told the waiter that we were unhappy with the overcooked fish, the management was on it stat with a replacement. I do know through talking with management that a new food and beverage person was hired so maybe the kinks will get out. The Japanese restaurant was really good so was the Italian night. The breakfast buffet is very close to a 5 star. I plan to return back to this resorts as it is now one of my favorites!
- Official Description (provided by the hotel):
- A refined and yet welcoming sense of personal service pervades Sandos Cancun Luxury Experience Resort. Our guests enjoy an intimate setting on the sands of Cancun, combining a great all inclusive Total Gourmet Experience with pleasure and relax in 187 rooms, 26 suites. The visitors may enjoy a world-class spa with fitness center, two fine-dining restaurants, three tiered pools, and the Caribbean beach with private cabanas and beachside attendants. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com, Despegar.com, Hotwire, Cheap Tickets, Hotels.com, Travelocity, HotelsClick, Jetsetter, getaroom.com, TripOnline SA, Cancelon and Evoline ltd so you can book your Sandos Cancun Luxury Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.