We traded in our time share via Interval International and chose to stay at this place for a few reasons.
We stayed for 1 week in a 2 bedroom 1 bath villa and it met all expectations.
Great for families or couples wanting more quiet space. No waves, no turquoise water because the island brakes the waves. Free internet, but not fast. 1 restaurant that's average. Easy to get into town. Going all inclusive this year, so be prepared for additional daily charges.
This is a slightly older hotel that was purchased by Royal Resorts to add to their chain in Cancun. It faces the Isla Mujeres which totally brakes all the waves and the ocean is very calm. This is GREAT for kids who just want to play in the warm water or snorkel in chest deep water. But because of this you will not have that awesome light blue looking water, nor any waves to body surf on. If you want that you need to stay on the east strip of Cancun that faces the ocean directly.
The service is average to great. There are some superstars who work here, but a good portion is just average.
You will be hit with a presentation invite on the second or third day disguised as a meet and greet for coffee. Within 3 minutes we realized where the discussion was heading and firmly but politely said no thanks and they professionally stopped and asked if there were any tours or travel plans they could help with. We were out of the office 10 min later after setting up a tour we wanted to go on. So if you're firm but polite they will stop the pitch and get back to your vacation plans.
There is only 1 restaurant, and it's just ok. Prices are high so we only ate there 2 times. Just take a taxi to Chatrui (Mexican Market) or Wal-Mart and buy food and drinks for the week. You will save a lot of $$ by just making food in the rooms.
However, we were told by the staff that all the Royal Resorts were going to all inclusive and the fee was going to be $100+ per day per person. While I'm sure they have crunched their numbers and think this is a good business move, my family won't be coming back. One of the reasons we like staying at these places is we can save $$ by using the in villa kitchen, especially when a lot of the family comes on vacation. Since there is only 1 place to eat on site I think this is a poor decision and they're going to lose a lot of the family business because the food is just average and kids don't drink, so $100 per day is a rip off.
Plus, if you want to opt out of the all inclusive, you have to have an ownership stake in the resort itself. So you have to buy in to opt out. Suck.
Since this place is located on the north side of the strip and is a little older we had the ocean and beach all to ourselves. This part was awesome. If you come here in the off season it's totally chill.
If you're looking for more of a party atmosphere or a place that's a little more modern with more places to eat I suggest the Royal Sands or Islander.
There is a free shuttle every other hour to the Royal Sands where you can also catch shuttles to the other Royal Resorts. This was nice as we were able to go and eat and use the beach/pools at the other resorts in the chain without actually staying there.
If you have kids ask about the Sea Turtle release. The kids get to help the researchers release newly hatched baby sea turtles into the water so they are protected from birds and other predators. This is one of those once in a lifetime moments for the kids.
While smaller and older than the other places in the Royal Resort chain, it was awesome to stay here with the family. Everything was nice and chill, totally quiet and private in the off season. The calm ocean was perfect for the kids. But with the change to all inclusive we probably won't be coming back.
- Official Description (provided by the hotel):
- The Royal Cancun(R) All-Suites Resort has breathtaking views, friendly staff and a beautiful beach surrounded by palm trees make this a perfect place for a getaway with the family. The Royal Cancun(R) is located on a privileged beach surrounded by beauty, turquoise colors and a relaxing atmosphere. Mellow down with the sound of palm trees moving with the ocean breeze and have a taste of the Old Mexico and our revered family traditions. Enjoy our fine dining, activities and many other amenities with the All-Inclusive package. ... more less
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- Also Known As:
- The Royal Cancun Hotel Cancun
- International Hotel Cancun
- Club International Cancun
- International Resort Cancun
- International Club Cancun