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“Just a little piece of heaven!”

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Laguna Suites Golf & Spa
Ranked #32 of 176 Hotels in Cancun
Certificate of Excellence
Reviewed May 9, 2013

This hotel is so quaint and quiet! We loved it! The fact that there are no glass doors on the hotel ...just open to the beautiful breeze...was unique and lovely...I didn't even feel unsafe.
The staff were soooo good to us...our waiter every morning (Edwin) took very good care of us...and Yuliana took care of us in the afternoon or evenings...It was a wonderful experience...We love Cancun and will come back.....Soon I hope!

Room Tip: We had an upstairs room...it was hard for my husband to climb the stairs...there were a lot of them...
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  • Stayed: April 2013, traveled as a couple
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1  Thank Dixie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidZCancun_Mexico, Manager at Laguna Suites Golf & Spa, responded to this reviewResponded May 13, 2013

Thank you for such a positive review regarding your recent stay at Laguna Suites.

We are delighted that you particularly appreciated the quality of our service and the thoughtfulness of our staff. We will make sure to share your positive feedback with all the team and especially Edwin and Yuliana, who will certainly feel honored that you singled them out.

We hope to have the occasion of welcoming you back in a not too distant future.

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658 - 664 of 1,210 reviews

Reviewed May 3, 2013

It's really a nice place to relax and the cleanliness is the best of all...staff are very friendly ...my husband enjoyed the sunbathing and all my friends like the place in Laguna suites the captain angel is very good and very friendly also the waiter Juan ,Enrique and the rest are very friendly the chef and the chamber maid also the reception is very helpful...most of our Filipino friends from UK they are all happy to stay in this small quiet place Laguna suites spa and golf..

Room Tip: Rooms are all clean and tidy and lovely staff...friendly and helpful ....
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  • Stayed: April 2013, traveled with friends
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Thank Ginajim4ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidZCancun_Mexico, Gerente at Laguna Suites Golf & Spa, responded to this reviewResponded May 7, 2013

It is always a great pleasure to welcome you to Laguna Suites and thank you for your comments on TripAdvisor.

The entire team is thrilled that you enjoyed their services and we all hope to see you back soon in Cancun.

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Reviewed May 3, 2013

Our stay here was relaxing. The location isn't too bad. It's situated in a residential area so there's not a lot of tourist activities nearby. I like that they have a complimentary shuttle bus that takes you to the other three sister hotels/resorts (Sunset Lagoon, Sunset Royal, Ocean Spa). The rooms are spacious. The bed was huge but found that the pillows weren't enough.

The restaurant service was great. One of the staff, Enrique, was all smiles. He was very helpful and is always happy. The rest of the staff were helpful as well. It makes a big difference having a friendly and personable staff.

Part of our stay was to attend the timeshare presentation. We spent the morning until about noon for this presentation. We didn't feel pressured nor forced but I heard horror stories from other couples. If you are interested in purchasing then that's great. If you aren't, then be firm with your 'NO'.

Room Tip: Check the schedule for the shuttle bus. You can request to be dropped off to the flea market, which...
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  • Stayed: April 2013, traveled as a couple
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Thank lei_girl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidZCancun_Mexico, Gerente at Laguna Suites Golf & Spa, responded to this reviewResponded May 7, 2013

It is wonderful to hear that you received a truly good experience at Laguna Suites, this is most definitely the sentiment we strive to provide our guests.

We are pleased to read that our staff looked after you well and that you enjoyed your stay.

We all look forward to welcoming you back soon.

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Reviewed May 2, 2013

Laguna suites is a beautiful hotel. Very relaxing. The environment was perfect for a couple who want to spend time together without the wild party scene. After a day of adventuring it was a great haven to come back to. I had a great time and the staff were very friendly. Especially Ricardo at the front desk was always very helpful. Also The kitchen staff and wait staff were also sweet. I'm a vegetarian so I had to request special meals and they were very accommodating. Overall I loved Laguna suites.

Room Tip: The rooms were charming but very cold. Bring a sweater just in case.
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  • Stayed: April 2013, traveled as a couple
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1  Thank Breanne A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidZCancun_Mexico, Manager at Laguna Suites Golf & Spa, responded to this reviewResponded May 6, 2013

We want to thank you for writing such a nice review.
If you’re ready for quiet time, Laguna Suites Golf + Spa is your own tranquile retreat. This resort boutique nestles beside Nichupte Lagoon’s shimmering waters. It is intimate and private.

We are delighted that you enjoyed what we have to offer in Laguna Suites and hope to have the occasion of welcoming you back in the not too distant future.

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Reviewed May 1, 2013

Our 2 year old absolutely loved it here!! She adored Josue and enjoyed chatting it up with him at meal times. It's a cozy, kick your feet up atmosphere and we liked how personable and friendly all the staff were. The chef's Carlos and Felix are fantastic and their culinary presentations were a work of art. The ladies that looked after our room, Eli, Adriana, Lulu and Fabiola were artistic and thorough and once again Sophia enjoyed the towel bunnies waiting for her on the bed when we returned each evening. Our evening bartender Timoteo hooked us on Bahama Mamas and was never without a smile and fun conversation. If your looking for a high paced entertainment resort where you can get lost in the crowd, this is definitely not for you, it's like the tv series "Cheers", Where everybody knows your name and are glad you came :) Cheers

  • Stayed: April 2013, traveled with family
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1  Thank CharLee T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidZCancun_Mexico, Manager at Laguna Suites Golf & Spa, responded to this reviewResponded May 2, 2013

Thank you for taking the time to write your review. We appreciate all your comments and we are very happy to learn how much you enjoyed your stay.

It is wonderful to read that you received a truly good experience, this is most definitely the sentiment we strive to provide for our guests.We are pleased to read that our staff looked after you well and that you enjoyed the towel folding that our Housekeeping staff are very happy to create every day for our valued guests.

We will be happy to host you on your future vacation in Cancun.

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Reviewed April 28, 2013

A small, quaint place to relax by the pool and drink cool beverages at the swim up bar. If you want a typical resort with a lot of action..this is not the place. Quiet...home like atmosphere.The staff was very nice. The ground are well kept. The food is average...good, but average. The bartenders are wonderful. Armando and Josue goes above and beyond to make you feel special. This resort has the bare necessitie. It was nice and quiet.

  • Stayed: April 2013, traveled as a couple
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1  Thank Amy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidZCancun_Mexico, Manager at Laguna Suites Golf & Spa, responded to this reviewResponded April 30, 2013

If you’re ready for quiet time, Laguna Suites Golf & Spa is your own tranquile retreat. Located on the Pok-Ta-Pok Golf Course, this resort boutique nestles beside Nichupte Lagoon’s shimmering waters. It is intimate and private. An ideal place to relax and unwind.

We are pleased to read that you enjoyed your stay with us and look forward to accommodating you again on your next vacation.

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Reviewed April 18, 2013

I would like to commend the staff in prompt and courteous service. Gorexcelo at the front does was always very helpful as well as was the server, Edwin Yulianya.

I wold definitely go back to the Laguana Suites again.

  • Stayed: January 2013, traveled with friends
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1  Thank Judy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidZCancun_Mexico, Manager at Laguna Suites Golf & Spa, responded to this reviewResponded April 29, 2013

Thank you very much for your review. At Laguna Suites we strive to offer the best possible experience and we are delighted that you enjoyed your stay.

For your next visit, we suggest you take advantage of the juice therapy service; juice therapy employs fresh fruits and raw juice of vegetables to detox, nourish and replenish the body, restoring its natural balance and wellbeing.

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Additional Information about Laguna Suites Golf & Spa

Address: Paseo Pok Ta Pok Lote 3, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#26 Spa Hotel in Cancun
#30 Luxury Hotel in Cancun
#33 Family Hotel in Cancun
#45 Romantic Hotel in Cancun
Price Range: $158 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Laguna Suites Golf & Spa 4*
Number of rooms: 48
Official Description (provided by the hotel):
Nested in a privileged area, in the heart of Cancun's Hotel Zone, inside the magnificent Pok Ta Pok Golf Club, Laguna Suites Golf + Spa shares the beautiful views of the golf course and unparalleled sunsets over Nichupte lagoon. ... more   less 
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Also Known As:
Laguna Suites Golf + Hotel Cancun
Laguna Hotel Cancun
Laguna Suites Cancun Mexico

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