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Laguna Suites Golf & Spa
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Reviews (1,328)
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811 - 816 of 1,328 reviews
Reviewed July 3, 2012

This resort was a very relaxing and beautiful place with a wonderful staff. The staff personally treats you like family and are willing to go the extra mile to make your stay truly memorable. Food was good and the service was even better. Roberto and Pedro were amazing people as well as Eduardo. All of the staff from the bartenders to the chefs and waiters and waitresses did a fantastic job. Please tip them well if you go they work very hard. I would recommend this place and I will surely be coming back.

Room Tip: The A/C units seemed to work more efficiently in the higher rooms.
  • Stayed: June 2012, traveled with family
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6  Thank Kulwinder P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidZCancun_Mexico, Gerente at Laguna Suites Golf & Spa, responded to this reviewResponded August 23, 2012

We are delighted to read that your accommodations were comfortable and over all you enjoyed your stay with us.
We often receive great comments about our staff and location, and it is very gratifying to hear first hand of our traveler's experiences. We will be sure to pass your kind comments on to the team.
We look forward to welcoming you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 27, 2012

This place is very peaceful. Staffs are very nice, friendly and helpful. Foods are very good too..My son wants to come back here again. He loves this place!!!!!

  • Stayed: May 2012
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4  Thank Namhoa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidZCancun_Mexico, Gerente at Laguna Suites Golf & Spa, responded to this reviewResponded August 23, 2012

Thank you for taking the time to rate the Hotel and share your experience at Laguna Suites.
It is always great to receive positive comments and I will make sure to share them with our team. We look forward to your next stay with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 21, 2012

Before coming here I read te reviews from other people and had low expectations from the place but when we got here most of the staff that we dealt with we're very nice, hospitable and helpful. We love the area where the place is nested very quiet by if u r a party type of person this is not the place for u. But the ambience of the place is awesome. We enjoyed our stay here. Bus station is a bit far maybe about 20 minutes but the weather is awesome sunny might as well enjoy the walk. Good exercise. But u also have a choice to take your free transportation to other connecting hotels if you want to get out to the main street and take the city bus from there. Transportation is only free to go to ocean spa resort and sunset lagoon. Other than that u gotta pay. Restaurant service is excellent. They have different menu every night food is decent. Our server Pedro is awesome we will miss u when we leave. Thank u for an awesome service.

  • Stayed: June 2012
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6  Thank Jnchan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidZCancun_Mexico, Gerente at Laguna Suites Golf & Spa, responded to this reviewResponded August 23, 2012

Thank you for your review and your kind compliments, which will be shared with our staff.
As you mention, Laguna Suites is nested in a privileged area inside the golf course with unparalleled sunsets over Nichupte Lagoon and also offers access to its affiliated resorts’ beaches and facilities with complimentary shuttle service throughout the day.
We hope to see you back soon to enjoy another memorable vacation.

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Reviewed June 21, 2012

We enjoyed our stayed at Laguna Suites very relaxing place.great service all around the staff is always ready to help you with a smiling face.The food was great good job Enrique and your crew.also a big thanks to Eduardo the bartender and to Pedro,Yuliana,Angel Lupe and Carlos for making our delicious dinner, you guys are fabulous.I deffinitley encourages everyone to stay in this hotel we just love it.

  • Stayed: June 2012, traveled with family
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4  Thank marlyn696
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidZCancun_Mexico, Gerente at Laguna Suites Golf & Spa, responded to this reviewResponded August 23, 2012

Thank you very much for your positive feedback on the hotel. I have passed this information on to all staff and they are delighted to hear about your comments.
We hope to see you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 18, 2012

We enjoyed the pool very much. It was a relaxing experience. The place is clean, but having problems with airconditioning and hot water during our stay; not mentioning the mosquiotes. Great and helpful staff around, always smiling and ready to assist.

  • Stayed: June 2012, traveled as a couple
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4  Thank EdwinLucy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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