This was me and my partners first visit to Cancun. So naturally we were anxious. From the moment we arrived in the hotel everyone was so polite and friendly to us, Victor at the front desk check us in and was a great help! I work in hospitality in NYC and the way Victor made us feel welcome was above and beyond the standard! He slowly showed us where everything in the hotel was, made some great suggestions on things to do and what we should see. We had a Junior Suite with an ocean view that people would kill for!
When they say all inclusive they really mean ALL INCLUSIVE. There was fantastic live entertainment every night, there was always something to do and much to explore right there on the resort. Also, a little secret, if you stay at this specific hotel you're allowed access to all the other Riu Palaces in Cancun, including their pools and bars!
Marcos who worked in house cleaning stuck out to us simply because he took a moment out his time to talk to my partner and I to see how we were enjoying our stay, asking us where we were from and just simple conversation. We truly enjoyed it!
The Drinks and food never stopped coming! We were handed a drink upon arrival and there is always staff around more than happy to bring you whatever you would like. There were so many food options each night and throughout the day.
I truly have no complaints at all! The staff was terrific! The food and drink were great! The rooms are extremely clean. There are many pool options which were always clean and never over crowded.This hotel is worth every penny!
- Official Description (provided by the hotel):
- * Riu Palace Peninsula features 3 ADULTS ONLY DELUXE VILLAS in the garden with exclusive services for clients over 18 years old * The hotel is situated right on the white, sandy beach of Caribbean Sea. Its offshore coral reefs and lagoon offers perfect water sports opportunities. The sister hotel Riu Caribe is just 100 m away * Next Village / Location Corazone 4.0 km approx. * Next City Cancún 5.0 km approx. * Airport Cancún International (CUN) 21.0 km approx. * 1 Building 17 floors 514 rooms * 3 Deluxe Villas 3 floors 48 rooms * Accepted Credit Cards: Visa, MasterCard ... more less
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