Arrival: Upon arrival we were greeted with drinks. We checked in before 3pm and our rooms were not ready. This was fine but the room we paid for was not available; the difference was we got a queen beds vs a king bed. The front desk did attempt to accommodate us and give us a king upgraded to an ocean view. But due to a misunderstanding between my husband and I we never moved. Side note: Others seem to have a lot of problems with the booking of rooms as well for some reason!
Hotel: Was very modern and clean and I enjoyed the fresh flowers every where which were so beautiful.
Rooms: Very modern and clean and I enjoyed the towel animals that were created each day. The only downfall with the room was that the bathtub was rusted out and I was afraid to get in it, but it was so cute. The TV was updated but couldn't figure out how to load my USB or SCD card once plugged in. We changed the settings but it never worked out. I wish the bathroom had a vent because I almost died in there. (LOL TMI) If you gotta go keep the door open no ventilation! Of course we enjoyed the liquor dispenser and the mini fridge with beer, water and soda. And lastly the shower was clogged but was fixed immediately. Whenever we had a problem it was solved immediately and followed up with a phone call.
Room Service: Was very quick and delicious. The chocolate cake was the bomb.com!
Shows: Were fun and entertaining especially the rock and roll show. I also enjoyed the band after the shows. The bands vocalist was very entertaining and i enjoyed his dance moves.
Bars: The bars were designed very nice and for the most part the staff was very friendly. So I can't wait to give a shout out to Meli & Jose at the Cabana bar; Gerado, Gilberto, and Diego at the Pool bar. They were so fun and friendly and kept us entertained and full of very good drinks. Diego was my very favorite and was hilarious.
Beach: The beach was cool and sure it was small compared to others but served it's purpose for me as I can't swim anyway. So I enjoyed being able to float out there. Downfall here was the rocks so be careful! Shout out to the lifeguard who patched up my toe whose name I cannot remember.
Pool: Was very nice. Swimup bar cool.
Food: Was good but I did read where nothing changed and it didn't. I ate the same thing every day and that's no fun. We didn't get a chance to go to Krystal's this time around but we did eat at the Japanese restaraunt on the last night which was so good! Shout out to Leo for showing my husband and I how to use chopsticks. If you want a late night snack head over to the sports bar for a hot dog. I liked it after drinking when i was hungry.
Would I visit this Riu again? Yup.
Did I have a good time? Yup.
Oh lastly I read where someone got food poisoning and this did not happen to me. But then again to be safe we took pepto chewables every day before eating. I only threw up once but that was due to all of the tequila. Ha ha.
One last thing bring your own change for tips as the front desk no longer offers change. Some of the staff can provide you with change in some cases. They work hard all day so most of them really deserved a tip for it!
Disco: It would be cool to have a place on site to dance if you don't want to hangout with the youngsters in party center. Or if they could turn the area where the shows are given into a place to dance with a DJ a couple of times a week.
- Official Description (provided by the hotel):
- * Riu Palace Peninsula features 3 ADULTS ONLY DELUXE VILLAS in the garden with exclusive services for clients over 18 years old * The hotel is situated right on the white, sandy beach of Caribbean Sea. Its offshore coral reefs and lagoon offers perfect water sports opportunities. The sister hotel Riu Caribe is just 100 m away * Next Village / Location Corazone 4.0 km approx. * Next City Cancún 5.0 km approx. * Airport Cancún International (CUN) 21.0 km approx. * 1 Building 17 floors 514 rooms * 3 Deluxe Villas 3 floors 48 rooms * Accepted Credit Cards: Visa, MasterCard ... more less
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