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“No problems at all with this hotel and plan to stay there again if go to Cancun”

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Eco-Hotel El Rey Del Caribe
Ranked #48 of 175 Hotels in Cancun
Certificate of Excellence
GreenLeadersPlatinum level
Level 3 Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“No problems at all with this hotel and plan to stay there again if go to Cancun”
Reviewed July 5, 2013

I loved this hotel and wouldn't stay anywhere else in Cancun. I don't remember what month I was there (it was about 5 years ago) but I am very hot natured and did not become uncomfortable. I did not feel I was "roughing it" at all. I spoke Spanish with the staff who were excellent, very friendly and the breakfasts were wonderful. the only thing I didn't like was the lack of traffic lights; I felt in danger of being hit by a car on the streets. I understand the hotel has a cat and hope to see him/her next time.

Room Tip: I don't believe there is an elevator so stay on the ground if stairs are a problem.
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  • Stayed August 2012, traveled solo
    • Value
    • Location
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Helpful?
1 Thank Sandrademexico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reycaribe, Propietario at Eco-Hotel El Rey Del Caribe, responded to this review, August 9, 2013
Thank you for your comments and your visit. Our cat passed away , he was very old 17 years old, now we have another one black and very handsome. Cancun in growing in urban infrastructure, and many other streets have traffic light now, but still need more, I think with the time. Come and visit us again any time you want this is your home.
Araceli Dominguez
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620 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
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  • Japanese first
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English first
London, United Kingdom
Level 4 Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed June 26, 2013

The pros, the staff are lovely & the Mexican breakfast is the best I've had. Two lovely ladies cook for you & the breakfast area is beautiful with raised decking surrounded by trees. By day, the courtyard garden is beautiful, with lots of greenery. & water features, it really is a very pretty oasis as described by others.

The cons (for me) the level of "Eco" was too much. Not being able to leave aircon on whilst out in high temperatures was difficult for me. I wondered how Eco friendly it was needing to leave the water running for ages to get warm. That lovely oasis garden by night is home to a zillion Mosquitos & cockroaches. the pool also attracted bugs.

The room smelt very damp, although not all rooms might. 

On top of all this, The list of house rule includes this gem, "Please Keep silent after 9:00pm.

We had booked 3 nights but cancelled the other two & booked into the hotel zone instead. I have to add the staff were lovely about this and didn't charge extra.

My parter & I are late 40s & like a level of comfort higher than this hotel offered, also we like to end our nights out with some wine outside so this place wasnt for us but Eco nuts & those on a budget might like it. 

  • Stayed June 2013, traveled as a couple
    • Value
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Helpful?
4 Thank Marayd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reycaribe, Gerente at Eco-Hotel El Rey Del Caribe, responded to this review, August 9, 2013
Thanks you for your comments, we are sorry we did not fill your expectative. We appreciate specially your comments about the hot water and we already fix it. The rule of being quiet after 9 pm is because many people like to rest in silence, if we do not so nobody can rest, because as you see the space is small. We are happy you found another place where you feel better.
Eduardo Rodriguez Hernandez
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Level 6 Contributor
140 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed June 3, 2013

Arrived at 11:30 pm and left at 8 am so we weren't there long but it was nice enough. We had NO hot or even warm water and after being in Panama without hot water for 5 nights this was a huge disappointment. Although it is close to the bus terminal we took a cab because we had a lot of luggage and you have to cross several busy streets with no signal or crosswalk. Free breakfast was good.

  • Stayed May 2013, traveled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank Texan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reycaribe, Gerente at Eco-Hotel El Rey Del Caribe, responded to this review, August 9, 2013
I am sorry about the hot water, I just talk with the personal in charge to see what happen, we usually don’t have those things happen. To go to the bus station we have an special way to do it, where there are the crosswalk, we are sorry you did not get that information to make easier your ride to the bus station. We thanks a lot you comments and we hope we can see you soon again.
Eduardo Rodriguez Hernandez
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Andrate, Piemonte, Italy
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 2, 2013 via mobile

We stayed here for 3 nights! Very nice place in the heart of Cancun! Inside is like a forest.. Lots of plants. The service is great and the people are lovely! Also the cleaning of the room is perfect.. All about recycling and environement respect.

  • Stayed June 2013
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Hyppo06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reycaribe, Gerente at Eco-Hotel El Rey Del Caribe, responded to this review, August 9, 2013
Thank you very much for your comments , we appreciate them, we love nature, animals and plants , that’s why we try to reproduce a piece of forest in the garden instead of a traditional garden, this make people feel very quiet and peaceful, Nature is wonderful. We love to have guests like you that give us more reasons to continue doing our best. Next time you come we invite to take a massage , and relax with it.
Eduardo Rodriguez Hernandez
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Orlando, Florida
Level 4 Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed May 12, 2013

I was at El Rey Del Caribe about two yrs ago this summer and will be there AGAIN realllllllyyyyy soon.
This hotel is very close to the bus station which takes you to the Hotel Zone and the beaches in that area, very close to Mercado 23 which I loved. It is very well kept, an oasis smack in the center of Cancun.
If you are looking for a clean comfy place to stay away from all the tourists where you can mingle with the locals, THIS is the place. A clean and safe and pretty tropical place. If this is what you look for, which is what I look for, then you'll love El Rey Del Caribe.

  • Stayed June 2012, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank rgo406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reycaribe, Gerente at Eco-Hotel El Rey Del Caribe, responded to this review, May 24, 2013
Dear Guest: We are happy to know that you enjoy your stay with us, it was an honor to have you here, and we will doing our best to continue doing efforts to preserve the environmental, and our politics of giving the best. See you soon again.
Manage
Ing. Eduardo Rodriguez Hernandez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surrey, BC
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 4, 2013

In April 2013 we stayed at the Rey del Caribe for one night when passing through Cancun so to be nearer the bus station and airport, and to try the restaurants in the old city. It is perfect and perhaps unique if you want some peace and quiet, and cool shade. The hotel grounds, the little pool and the view through the trees and plants are beautiful. The corner room we had was spotlessly clean, comfortable and attractive. Breakfast in the little restaurant under the palapa was great. The attention to detail is everywhere. Perfect for something different.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Madalynne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reycaribe, Gerente at Eco-Hotel El Rey Del Caribe, responded to this review, May 24, 2013
Dear Friend: The most important thing for us is to have a comfortable place for our guests. Thanks for your visit, there are some guests that call El Rey del Caribe hotel as the spirit of Cancun, we agree with them. Nature always give life.
Manager
Ing. Eduardo Rodriguez Hernandez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 15, 2013

I have been to the Cancun area several times. Ive done the big resort style in the Hotel Zone. The problem with that is it is soooo commercial. When I travel, I enjoy the local flavor. That is what you will get here. The staff is so warm and welcoming and the courtyard is lovely and tranquil. You are only 2 blocks away from the main street Talum which provides bus stops to take you down to the hotel zone for less than a dollar (8 pesos). Easy to master and you really get a chance to enjoy your surroundings. The only negitive is having to eat out for lunch and dinner, but if you are doing it right, you are already out and about. No bar service and only breakfast is served, but very good. By the way, the room does get very chilly at night, you will need an extra blanket, which they do provide. Hard to complain about that!

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SheaDallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reycaribe, Gerente at Eco-Hotel El Rey Del Caribe, responded to this review, May 24, 2013
Dear guest. Thanks for you important comments, we are happy you enjoy your stay at the Eco Hotel El Rey del Caribe. Next time try to have a massage you will love it.
Manager
Ing. Eduardo Rodriguez Hernandez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Eco-Hotel El Rey Del Caribe

Property: Eco-Hotel El Rey Del Caribe
Address: Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Best Value Hotel in Cancun
#22 Family Hotel in Cancun
#27 Romantic Hotel in Cancun
#37 Spa Hotel in Cancun
Price Range (Based on Average Rates): $
Hotel Class:3 star — Eco-Hotel El Rey Del Caribe 3*
Number of rooms: 31
Official Description (provided by the hotel):
The Eco-hotel El Rey del Caribe is an oasis of tranquility in the center of downtown Cancun.The eco-hotel's traditional colonial facade is cheerfully painted with a Mexican flair. Passing through the wrought iron gates , you enter the interior courtyard where you are surrounded by lush tropical gardens.The interior courtyard layout provides you with quiet in the midst of the city and security in the midst of convenience.All rooms open onto the courtyard which contains a swimming pool and jacuzzi.The owners are in residence to assure that you feel completely at home and give you a taste of traditional Mexican hospitality.We invite you to join us in our efforts to make an ecological concept a reality. We do our best to respect the environment by using solar hot water heaters, recycling by separation of trash, composing of garden and kitchen wastes, and capturing of rain water. We even have an unusual solar clothes drier .Some rooms are equipped with suitable technology in composing toilets. ... more   less 
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Also Known As:
El Rey Del Caribe Hotel

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