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“The Eco-conscious choice for Cancun.”

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Eco-Hotel El Rey Del Caribe
Ranked #48 of 175 Hotels in Cancun
Certificate of Excellence
GreenLeadersPlatinum level
Perth
Level 3 Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“The Eco-conscious choice for Cancun.”
Reviewed November 27, 2012 via mobile

A well located hotel with a difference in downtown Cancun. Avoid the resort saturated coast and stay in the city centre if you want to see a bit more of the Mexican way instead of the generic international resort way.
An ecologically and socially conscious option that doesn't detract from the fact that it is a well priced and cozy hotel. How it manages to exclude the outside hustle and bustle from the relaxing and serene inner courtyard and pool is amazing, yet it is still close to the main Avenue in Cancun.

Not a 5 star option but should be considered even by the 5 star traveller.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mdeweydavis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reycaribe, Gerente at Eco-Hotel El Rey Del Caribe, responded to this review, January 27, 2013
Dear guest: Your comments are very important for our staff, we are doing a very important effort to protect environmental, we know that all of this new ideas can give a good service, save energy and being in a nice ambience near nature that makes people fell peace. We really work hard for 5 star traveler. a good way to say it. Thanks a lot.
Manager
Ing. Eduardo Rodríguez Hernández
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (87)
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English first
Albuquerque, New Mexico
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 9, 2012

We stayed for 6 nights. It is near the supermarket, the main street Tulum where buses leave every 3 minutes to go to the beaches, the bus station, shopping, and restaurants. The rooms are build around a jungle -like courtyard with hammocks and a swimming pool. The room was large, clean, had air-conditioning, a good sized bathroom, a comfortable bed, a refrigerator, sink, and a safe. Breakfast is included with the room price and is excellent. The staff are all very helpful. They also offer reasonably priced massages which we tried and enjoyed. There is no other hotel in Cancun that we would stay at - and we have tried about half a dozen.

Room Tip: We had a 3rd floor room that was in the back (off of the street) so it was quiet and also felt safe.
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Melissa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reycaribe, Gerente at Eco-Hotel El Rey Del Caribe, responded to this review, November 21, 2012
Than you very much for your comments, They motivate us to do better things to serve you the way you deserve. The Mayan Archeological sites are so grate, we recommend everyone to visit them. El Rey del Caribe Eco-Hotel is the door to the Mayan sites.
Eduardo Rodriguez Hernández
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 7, 2012

We stayed at this lovely small hotel twice during October 12, and it was very conveniently located in central Cancun, near shops and the bus station. The rooms were spacious with air and fan, breakfast was nice, and the staff were extremely helpful. It was really nice being small and is an oasis in the city.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cjmjmc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reycaribe, Gerente at Eco-Hotel El Rey Del Caribe, responded to this review, November 14, 2012
We thanks your opinion, we know that in Australia the hotel's standards are very high y knowing that you like Eco Hotel El Rey del Caribe motivate us to continue working in order to have higher standards in the environmental issues, cleaning, service etc. We invite you next time you visit us to enjoy in our spa of a relax massage with very good prices, highly recommended after a long trip.
Ing. Eduardo Rodrñiguez Hernández
Manager
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East Troy, Wisconsin
1 review
Reviewed November 5, 2012

We went to Cancun for an all expense paid incentive trip with Shaklee to the Mayan Riviera which lasted 5 nights and 6 days.. We decided to go a couple of days early to explore Cancun and then stay a couple days after. We needed a place to stay these extra days so we looked on line on Trip Advisor. The review they gave for El Rey del Caribe sounded like a place to stay so we made reservations. When we arrived we found a quaint little hotel in the middle of Cancun. The room we had was extremely clean and the bed most comfortable. All of the people we met who worked at the hotel I would give a 6 to out of 5. The breakfast was also wonderful. We stayed 2 nights and then came back after our stay at an all inclusive for the other two nights. We loved it there and will definitely stay again should we return to Cancun.
El Rey del Caribe,les quieremos mucho.

Room Tip: We were in room 30 on the third floor and it was great.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SorensenShaklee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reycaribe, Gerente at Eco-Hotel El Rey Del Caribe, responded to this review, November 14, 2012
Dear Guests: Thank you very much for your comments, this made us work harder to give a service of excellence, from now on this is your home in Cancun. , we are working on improving the eco-techniques including new equipment that will help to reduce power consumption and be more and more sustainable. SPA is also little better every day as our goal. We appreciate your comments and hope you can be with us again soon.
from now on this is your home in Cancun
Come back soon
Manager
Ing. Eduardo Rodríguez Hernández
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naples, Florida
Level 6 Contributor
212 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed October 17, 2012 via mobile

We stayed here for our last night in Cancun, and loved the green garden and pool. Our room was a little dated in its plumbing fixtures and bedding, but everything was clean and sparkling. The staff was very helpful, and a great breakfast was included in the price of the room. We would definitely stay here again!

Stayed October 2012, traveled as a couple
Helpful?
Thank steelpanwoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reycaribe, Gerente at Eco-Hotel El Rey Del Caribe, responded to this review, October 22, 2012
Thanks you for visit El Rey del Caribe Hotel, we are proud to be the green hotel in Cancun, an Oasis in the center of the city, close to many useful services like the bus statios. Please come to visit us whenever you want this is your home in the Mexican Caribbean.
The manager
Eduardo Rodriguez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shellharbour, Australia
Level 5 Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed October 2, 2012

We didn't want to stay in the Hotel Zone in inclusive area, it's more American rather than Mexican. I choose this hotel on tripadvisor and Lonely Planet recommendations. The hotel location is excellent, close to bus station, local buses, supermarket, laundry & Market 28. We took the local bus to Plaza Las Americas in Downtown Cancun & La Isla Shopping Centre in the Hotel Zone. Local buses are very cheap and avoid the taxi drivers as they try and rip you off. The hotel grounds are very lush, the rooms are big with shower, toilet, wash basin, cupboards, tv with cable, fridge, hot plate, sink, plates and cutlery. We had a saucepan to boil water for our tea and coffee, and we stocked up at the supermarket for water, soft drinks & snacks. We had 4 nights at the hotel, and my only 3 complaints:
Breakfast, not enough of it. We were always hungry after breakfast so went out to a bakery/McDonalds to fill up. We only had 2 hot showers during our stay. The rest of the time the water was mostly cold or luke warm. Adults don't mind so much, but our toddler daughter was freezing in the shower. I would even turn the hot water tap on full, and run the water for 5 mins, but it was never hot. We had tiny ants in our room. If you dropped a crumb or didn't cover food the ants would be all over the food/crumbs. They were just everywhere.
Don't know if I would go back to Cancun or this hotel in the future.

  • Stayed September 2012, traveled with family
    • Value
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    • Cleanliness
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Helpful?
3 Thank World_Traveller582
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reycaribe, Gerente at Eco-Hotel El Rey Del Caribe, responded to this review, October 22, 2012
We thanks for your opinions, they are always very useful. Our breakfast is made with natural and fresh products, we buy them every day and we give the amount that nutritional guides gives us, we are sorry they were not enough for you. As you noticed our hotel is environmental friendly , we heat the water with solar energy and we have gas boilers to help to heat the water if the day is cloudy, we will check this to give a better service. We are also sorry that ants where in your room, they usually move a lot when it is going to rain, and we fumigate our areas with natural pesticides approved by Cancun authorities, we will check this too.
Manager
Eduardo Rodríguez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
100 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed September 16, 2012 via mobile

We stayed here for one night, and were very pleased at how much we got for the price.
It's very close to the bus station and all the major bus routes in Cancun, so you can stay here, at an affordable price, and still have a lovely room and access to the amenities in the hotel zone.
In addition, staying in the center is just more interesting than staying in the hotel zone, unless you are the sort of person who likes malls and nightclubs.

The bed was comfortable, the rooms air conditioned, the pool refreshing, the service pretty good. The brought fresh fruit to our room, which was a nice touch. Breakfast is included, but they messed our orders up and the food was disappointing.

I would probably go back if I was ever in Cancun again, but frankly, I'll seek to avoid ever going back there. If you can, go somewhere else in Mexico. You can can have the same experiences in nicer surroundings at a fraction of the cost in Tulum.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank kiwicritic28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reycaribe, Gerente at Eco-Hotel El Rey Del Caribe, responded to this review, October 22, 2012
We were happy to have you as our guests, it is always important to be in a hotel that you can rest in a good bed and peaceful. El Rey del Caribe is very near to the bus station and many persons like to stay with us because is a good place to move all around if you want to visit the archeological sites or if you have a flight very early in the morning. Tulum is beautiful but far away to Chichen Itza or the International airport of Cancun. We are sorry about the confuse your orders in the breakfast we will check this it will not happen to anyone again. Thanks for your visit this is your home any time you want to come back.
Manager
Eduardo Rodriguez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Eco-Hotel El Rey Del Caribe

Property: Eco-Hotel El Rey Del Caribe
Address: Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Best Value Hotel in Cancun
#22 Family Hotel in Cancun
#27 Romantic Hotel in Cancun
#37 Spa Hotel in Cancun
Price Range (Based on Average Rates): $
Hotel Class:3 star — Eco-Hotel El Rey Del Caribe 3*
Number of rooms: 31
Official Description (provided by the hotel):
The Eco-hotel El Rey del Caribe is an oasis of tranquility in the center of downtown Cancun.The eco-hotel's traditional colonial facade is cheerfully painted with a Mexican flair. Passing through the wrought iron gates , you enter the interior courtyard where you are surrounded by lush tropical gardens.The interior courtyard layout provides you with quiet in the midst of the city and security in the midst of convenience.All rooms open onto the courtyard which contains a swimming pool and jacuzzi.The owners are in residence to assure that you feel completely at home and give you a taste of traditional Mexican hospitality.We invite you to join us in our efforts to make an ecological concept a reality. We do our best to respect the environment by using solar hot water heaters, recycling by separation of trash, composing of garden and kitchen wastes, and capturing of rain water. We even have an unusual solar clothes drier .Some rooms are equipped with suitable technology in composing toilets. ... more   less 
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Also Known As:
El Rey Del Caribe Hotel

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